Stellar Delivery Date & Pickup

Stellar Delivery Date & Pickup

Reviews (775)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced booking and scheduling capabilities, essential for handling time-sensitive products. It offers customizable local delivery to specific postal codes and supports multiple in-store pickup options, potentially increasing customer foot traffic. The app is praised for its easy setup and seamless Shopify integration. Key features include flexible delivery and pickup scheduling, and a user-friendly administrative interface. The support team is noted for their responsiveness and helpfulness, providing services like live chat and screen sharing. Continuous improvements to the app demonstrate a commitment to quality and modernization, making it a top choice for enhancing delivery and pickup operations.

April 10, 2024

Just starting to use the app if appears to be just what we need. Needed some help getting started and customer support was awesome!

Maya's Cookies
United States
7 days using the app
Identixweb Limited replied April 29, 2024

Glad to hear you're finding the app helpful! Our customer support team is here whenever you need assistance. Thanks for your feedback!

December 12, 2023

Great app that does exactly what we need. We checked all the competitors and went with Stellar because they had the best functionality & design. Their support is also one of the best I've seen. Dev team helped us customize the app to do exactly what we needed. Highly reccomend to all local stores!

Nonna Lia
Canada
5 months using the app
Identixweb Limited replied December 28, 2023

Thank you for your fantastic feedback!
We're thrilled to hear that, Stellar Delivery & Pickup app meets your needs and stands out in functionality and design. It's great to know our support and dev team could assist in customizing the app to your requirements.
If you have any more questions or need further assistance, feel free to reach out.

November 30, 2023

I am very suprised by how helpful the services provided. Was feeling anxious on how to operate the app but was quickly reassured with the available customer service. Quick responses no matter what time you reach out. Really appreciate the assistance in transitioning to using this delivery service. I have been served by Mayank and Manoj who have been very patient with my tech issue.

Jess Lemon
Australia
4 months using the app
Identixweb Limited replied December 28, 2023

We're delighted to hear about your positive experience!
It's wonderful to know that our customer service, especially Mayank and Manoj, provided quick and helpful assistance, easing any anxiety about operating the app. We appreciate your kind words and are here to support you further.
If you have any more questions or tech issues, feel free to reach out.
Thank you for choosing our delivery & pickup App!

February 21, 2024

Great app with live support, allows my customers choose delivery date and time slot. I can see the app is also making improvements all the time. Thank you

George's Pudding and Pie
South Africa
5 months using the app
Identixweb Limited replied February 29, 2024

Thank you for your kind words and positive feedback.
➝ We are glad to hear that you are enjoying our app and its features.
➝ We appreciate your support and loyalty as a valued customer.
➝ We are always working hard to improve our app and provide you with the best service possible.
Thank you for choosing us

May 30, 2024

App works well. Amazing customer support, managed to solve all our issues and questions.

Brown & Sugar
Malaysia
About 3 hours using the app
Identixweb Limited replied June 10, 2024

Thank you for your positive feedback! We're delighted to hear that the app is working well for you and that our customer support team was able to solve all your issues and questions.
If you need any further assistance, please feel free to reach out. We're always here to help!

February 7, 2024

Manoj, was so helpful, I felt lost with my Shopify account, in regards to shipping and pick up, but he really dialed in my website and i am stoked to launch my business now! Thank you again!!!

Black Label Meat
United States
6 months using the app
Identixweb Limited replied February 16, 2024

Thank you for your review. 🙇🏼‍♂️😍
➝ We're thrilled that Manoj was so helpful and helped you with your Shopify account, especially with shipping and pick-up.
➝ We're also excited that he dialed in your website and that you are stoked to launch your business now.
➝ We appreciate your feedback and gratitude, and we hope 🤞🏻🤞🏻 you have a successful business with our app and its features. 🙌🏻

April 29, 2024

We received excellent support from their team.

Taste Buzz
Australia
6 days using the app
Identixweb Limited replied May 17, 2024

Thank you for your feedback! We're delighted to hear that you received excellent support from our team.

February 14, 2024

The support team were super easy to deal with. They respond quick, provide easy to follow solutions & really polite. Solved every issue I had & did it promptly.

Air Your Dirty Laundry
Australia
6 months using the app
Identixweb Limited replied February 16, 2024

Thank you 🙏🏻 for your wonderful review! 🥰🙇🏼‍♂️
➝ We're delighted to hear that our support team was able to assist you with your issues and provide you with quick and easy solutions.
➝ We appreciate your kind words and your feedback. Please feel free to contact us anytime if you need further help.

February 22, 2024

So far so good! I am trying to use this app because it can integrate with Seal subscription, I hope it can have a feature that different shipping zones can have different shipping rate.

Canaan Foods
United States
About 1 month using the app
Identixweb Limited replied February 29, 2024

Thank you for your feedback and rating.
➝ We are happy to hear that you are satisfied with our app and its integration with Seal subscription.
➝ We appreciate your suggestion for having different shipping rates for different zones.
➝ We are always looking for ways to improve our app and meet our customers' needs.
➝ We will consider your idea and see if we can implement it in the future. Please stay tuned for our updates and new features.
Thank you for choosing us.

October 26, 2023

Just installed the App and it is brilliant, loads of features and the help setting it up was fast and very professional - cannot fault this at all!!

The Little Deli
United Kingdom
6 months using the app
Identixweb Limited replied November 2, 2023

Thank you for your brilliant review.
➝ We're delighted that you installed our app and that you found it loaded with features.
➝ We're also glad that you received fast and professional help from our team to set up the app.
➝ We appreciate your feedback and your support, and we hope you have a wonderful experience using our app.