Stellar Delivery Date & Pickup

Stellar Delivery Date & Pickup

Reviews (789)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust delivery and pickup features, ideal for businesses with specific needs like made-to-order and perishable items. It excels in managing local deliveries, setting precise dates and times, and customizing shipping zones. The user-friendly interface supports complex scheduling, and the support team is praised for their quick, effective assistance. Essential for optimizing e-commerce delivery operations.

May 29, 2024

Manoj helped me fix my problem and was very patient and kind.

Chim&churri
Brazil
15 days using the app
Identixweb Limited replied May 31, 2024

Thank you for your feedback! We're thrilled to hear that Manoj was able to help you and that you found him patient and kind. We'll be sure to pass along your kind words to him!

February 14, 2024

The support team were super easy to deal with. They respond quick, provide easy to follow solutions & really polite. Solved every issue I had & did it promptly.

Air Your Dirty Laundry
Australia
6 months using the app
Identixweb Limited replied February 16, 2024

Thank you 🙏🏻 for your wonderful review! 🥰🙇🏼‍♂️
➝ We're delighted to hear that our support team was able to assist you with your issues and provide you with quick and easy solutions.
➝ We appreciate your kind words and your feedback. Please feel free to contact us anytime if you need further help.

February 22, 2024

So far so good! I am trying to use this app because it can integrate with Seal subscription, I hope it can have a feature that different shipping zones can have different shipping rate.

Canaan Foods
United States
About 1 month using the app
Identixweb Limited replied February 29, 2024

Thank you for your feedback and rating.
➝ We are happy to hear that you are satisfied with our app and its integration with Seal subscription.
➝ We appreciate your suggestion for having different shipping rates for different zones.
➝ We are always looking for ways to improve our app and meet our customers' needs.
➝ We will consider your idea and see if we can implement it in the future. Please stay tuned for our updates and new features.
Thank you for choosing us.

February 1, 2024

Very good app, allows my bakery to accept in-store collections as well as specific item deliveries. It's great!

Ellie's Baking Goods
United Kingdom
10 months using the app
Identixweb Limited replied February 16, 2024

Thank you for your review. 😍
We're delighted that you find our app very good and that it allows your bakery to accept in-store collections as well as specific item deliveries.
We appreciate your feedback and your satisfaction, and we hope you enjoy using our app and its features. 🎊

December 29, 2023

I run an artisan bakery here in Brussels/Belgium and "Stellar Delivery & Pick-up" is basically the app that we needed to bring in more business from different sales channels. I got in touch with that team twice (big up Manoj) for 1:1's and they've been able to help me navigate all the features this app offers. We're delighted about all the options the app offers, as well as the personalized service. Kudos to the entire team.

Aube
Belgium
9 days using the app
Identixweb Limited replied January 29, 2024

Thank you 🙏🏻 for your wonderful review. 🥰😍
➝ We're thrilled that you run an artisan bakery in Brussels/Belgium and that our app is exactly what you needed to bring in more business from different sales channels.
➝ We're also happy that you got in touch with our team and that they helped you navigate all the features our app offers.
➝ We appreciate your feedback and your delight about all the options our app offers, as well as the personalized service.
➝ Kudos to you too for choosing our app and supporting our team.

January 22, 2024

Great customer support! Being able to talk to a real person to ask my questions made such a difference and I am so appreciative of all the help Manoj provided.

Balloon Bar YQR
Canada
2 months using the app
Identixweb Limited replied January 29, 2024

Thank you for your review.
➝ We're delighted that you received great customer support from our team and that you were able to talk to a real person to ask your questions.
➝ We're also grateful for your appreciation of Manoj's help.
➝ We value your feedback and your satisfaction, and we hope you enjoy using our app and its features.

April 10, 2024

Just starting to use the app if appears to be just what we need. Needed some help getting started and customer support was awesome!

Maya's Cookies
United States
7 days using the app
Identixweb Limited replied April 29, 2024

Glad to hear you're finding the app helpful! Our customer support team is here whenever you need assistance. Thanks for your feedback!

July 12, 2024

great support

Sonder
Singapore
8 months using the app
Identixweb Limited replied July 17, 2024

Thank you for your review! We're happy to hear that you received great support. If you need any further assistance, we're here to help!

May 6, 2024

I got support and got up and running pretty quickly. The app allows me to schedule pick-ups and local deliveries for my flower business. I recommend it. The only issue is that it the date picker does not show up on checkout unless you have Shopify plus. So keep that in mind.

Amaranth
United States
4 days using the app
Identixweb Limited replied May 17, 2024

Thank you for your feedback! We're glad you found our support helpful and that our app suits your flower business needs. We appreciate your recommendation. Regarding the date picker issue, we'll take note of it for future improvements.

January 2, 2024

I just installed this app and was working on navigating some of the preferences but ran into some issues. I submitted a ticket and Manoj was quick to respond and hopped on a call with me to walk me through some of the steps I was having trouble figuring out. His patience and quickness to help me resolve my issues was greatly appreciated. Thank you Manoj for your help!

Whattaboard
United States
12 days using the app
Identixweb Limited replied January 29, 2024

Thank you 🙏🏻 for your review. 🥰😍
➝ We're glad 😁 that you installed our app and that you were working on navigating some of the preferences.
➝ We're also happy 😊 that Manoj 😎 was quick to respond and hopped on a call with you to walk you through some of the steps you were having trouble figuring out. 😎😁
➝ We appreciate 👏🏻 your feedback 🙇🏼‍♂️ and your gratitude for Manoj's patience and quickness to help you resolve your issues.
➝ We hope you enjoy using our app and its features. 🎊🎉😊