Stellar Delivery Date & Pickup

Stellar Delivery Date & Pickup

Reviews (811)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for its flexibility in supporting various business models, particularly useful for made-to-order and advanced booking needs. Key features include local delivery to specific postal codes, in-store pickup, and customizable delivery schedules for perishable items. It supports unlimited locations and allows customization of delivery methods and blackout dates. Merchants appreciate the intuitive design and responsive support team, enhancing trust and satisfaction in ...

June 22, 2023

We have been using this app for multiple years. It has done the job and any issues have been resolved promptly.

Kate Hill Flowers
Australia
About 5 years using the app
Identixweb Limited replied June 28, 2023

Thank you 🙏🏻🙇🏼‍♂️ for being a long-time user of our app! 😍😍
We appreciate your loyalty and are thrilled to hear that it has consistently done the job for you over multiple years. ...

April 30, 2020

Great app! We are a flower store and having a calendar for us is essential.
The app is extremely easy to install and to use. The support team is also fantastic, always friendly and ready to help. I also enjoy extra features as multiple cut-offs times, easier for us to establish a convenient routine between the weekdays and weekends.
Overall, I am very pleased with this app, its simplicity, ...

Nectar Flowers Ottawa
Canada
About 5 years using the app
Identixweb Limited replied April 5, 2021

We really appreciate the time you took to write such a detailed review! Thank you very much!

Edited December 13, 2017

Nice app. Thank you for sorting out calendar appearance!

Trees2plants
United Kingdom
Almost 5 years using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback!!

Edited May 8, 2020

Quick and easy to use delivery date picker! (The order page filter option really helped me a lot as compared to the old date picker app I use) and support staff is really great. Had a few questions and they instantly fixed the problem in less than 5 mins :)

Quinn's Bakery
Philippines
Over 4 years using the app
Identixweb Limited replied May 8, 2020

Thanks for your valuable feedback. :)

Edited July 6, 2021

1. Good and reactive support. 2. The app is working as it said.
3. Very nice support
4. However, the app use custom field to record delivery time and delivery date. These fields are not standard fields. So other app cannot use the information to provide additional features (e.g. shipping cost calculation base on delivery date, or sending automatic rating emails after a delivery date, etc). So I ...

VANIYE
New Zealand
Over 4 years using the app
May 27, 2022

アプリ自体は良いと思いますが、アプリの変更で一部のフォーマットが変わった際に知らせを受けることがなかったので、そのフォーマットで仕様を決めていた社内のシステム連携が機能しなくなりました。
また、先方で何かをしてしまったのか、一部の大事なコンフィグレーションが上書きされてオペレーションに大きな問題を起こしたことも残念です。
そのことについて問い合わせても、なぜそれが起きてしまったかという追及はできず、対応があまりよくなかったことがさらに残念でした。
CSは担当者によってムラがあると思います。Manojは明確に回答をくれることが多いと感じます。

ラトリエ デ パルファム 公式オンラインストア
Japan
Over 4 years using the app
Identixweb Limited replied May 19, 2023

Hello There.
Thank you for taking the time to review our app and for providing us with valuable feedback. We appreciate your honest evaluation, and we apologize for any ...

July 4, 2023

Excellent customer service. We had an urgent error with another app but this app fixed the issue right away!

クスミティー 公式オンラインブティック
Japan
Over 4 years using the app
Identixweb Limited replied July 6, 2023

Thank you 🙌🏻🙏🏻🙇🏼‍♂️ so much for your kind words and positive review. 😍🥰🙌🏻
➝ I'm happy to hear that my app fixed your issue and met your expectations. I hope you enjoy using it and ...

September 3, 2019

This app allows me to close my store when I take a vacation or block off days where I have a conflict. It is just what I was looking for, and customer support has been very helpful!

Biscoche
United States
About 4 years using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

July 7, 2020

I cannot rate them more highly enough! Was using the older version and just migrated over to this app with some custom add on's as well. Exactly what I needed and the support was amazing. Thank you Manoj and team- I will have plenty of more work for you!!!

Dr. Dough Donuts
Australia
About 4 years using the app
Identixweb Limited replied April 2, 2021

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

Edited September 7, 2022

This app is really attentive to merchants' needs. Support is quick and polite. Fits Japanese stores as well.

WABARA online store
Japan
About 4 years using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!