Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable features that simplify local delivery and shipping. It's easy to integrate and particularly useful for businesses requiring delivery date selection. The support team is known for their efficient problem-solving, with team members Manoj, Hemadri, and Mayank often praised for their exceptional service. The app is reliable, frequently updated, and affordable.

October 12, 2023

I would highly recommend this app, the service is brilliant, super helpful and had us set up super easy - thank you Manoj for all your help.

Tin Building by Jean-Georges
United States
28 days using the app
Identixweb Limited replied October 19, 2023

Thank you for your wonderful review. 🙏🏻🙇🏼‍♂️
➝ We are so happy to hear that you would highly recommend our app and that you find our service brilliant and super helpful.
➝ We are glad that Manoj helped you set up super easy.
➝ We appreciate your feedback and your support. 🙌🏻

December 1, 2023

Good, helpful setup call

Kettyle Irish Foods
United Kingdom
4 days using the app
Identixweb Limited replied December 28, 2023

Thank you for your feedback! We're glad to hear that you found the setup call helpful. If you have any more questions or need further assistance, feel free to reach out. We're here to help!

June 22, 2023

We have been using this app for multiple years. It has done the job and any issues have been resolved promptly.

Kate Hill Flowers
Australia
About 5 years using the app
Identixweb Limited replied June 28, 2023

Thank you 🙏🏻🙇🏼‍♂️ for being a long-time user of our app! 😍😍
We appreciate your loyalty and are thrilled to hear that it has consistently done the job for you over multiple years. We're also glad that any issues you encountered were promptly resolved. 🎊🎊
If you ever need further assistance or have any suggestions, please don't hesitate to reach out. Thank you for your support! 👏🏻🙌🏻

October 25, 2023

Great experience, very smooth onboarding and ongoing support is a wonderful benefit! Thank you :)

dollop
Ireland
About 2 months using the app
Identixweb Limited replied November 2, 2023

Thank you 🙏🏻🙇🏼‍♂️ for sharing your experience! 🥰😍
➝ We're delighted 🤩 that you received wonderful benefits from our service team 👏🏻 and onboard was smooth for you. 😊
➝ We appreciate 👏🏻 your feedback and your business. 🙌🏻🙌🏻

August 2, 2023

I am very pleased with the Stellar delivery app, pretty simple to set up and if any issue arise they have excellent support team who can help you right away for me Manoj fixed the local delivery issue for me in a very quick matters.

Isle of Flowers
Canada
6 months using the app
Identixweb Limited replied August 4, 2023

Thank you 🙏🏻🙇🏼‍♂️ for your kind words and positive feedback! 😍
We are delighted to hear that you are very pleased with the Stellar delivery app and that our support team was able to help you with the local delivery issue. 🙇🏼‍♂️😊
Manoj is one of our best agents and he will be happy to know that you appreciated his quick and efficient service. 😊😁
We hope you enjoy using our app and we look forward to serving you again soon. 🙌🏻🤞🏻

September 7, 2023

Reliable app for your collection/delivery scheduling! I needed to add a few things to the confirmation emails we receive and the customers receive so I emailed them and within a couple of hours they added these for me and recoded the confirmation emails! Amazing service!

PerthCakeCollective
Australia
23 days using the app
Identixweb Limited replied September 13, 2023

Thank you 🙏🏻🙇🏼‍♂️ for your awesome review, Ashleigh. 🥰😍
➝ We are so happy 😊 to hear that you find our app reliable for your collection/delivery scheduling. 😊
➝ We are glad that we could help you with adding a few things to the confirmation emails. 🎉😎
➝ We always try to provide amazing service to our customers and meet their needs. 🎉🎊
➝ We appreciate your feedback and your support. We hope you continue to enjoy using our app. 👏🏻🙌🏻

July 26, 2023

very responsive on all emails and is very easy to set up in the shopify platform .

Can customize pretty much everything..

Key Largo Fisheries
United States
6 months using the app
Identixweb Limited replied August 2, 2023

I'm so glad 😊 you had a great experience with our app. 😍 Thank you 🙏🏻 for your kind words and positive feedback. We appreciate your support and trust in our service. 👏🏻
➝ It's wonderful to hear that you found our app very responsive, easy to set up, and customizable. We hope you enjoy using it and see amazing results. 🎊🎉
➝ We're always happy to help. Thanks again for choosing us! 🙇🏼‍♂️🙌🏻

May 24, 2023

Great app that is continuously being improved by the team.

Team is very responsive and helpful when there is an issue. Well done

Alissar Flowers UAE
United Arab Emirates
Almost 2 years using the app
Identixweb Limited replied May 30, 2023

Hello 👋🏻 Gustav, I hope you are well!
➝ We are thrilled to hear that you find our app great and that our team's continuous efforts to improve it are being noticed.
➝ Providing excellent customer support is our priority, and we're glad to hear that our team has been responsive and helpful in resolving any issues you encountered.
➝ We appreciate your feedback and will continue working hard to enhance your experience with our app. Thank you 🙏🏻 for your support! 🥰😍

Edited September 20, 2023

The only app that I found until now that has everything I need for my bread baking business!
Amazing costumer service!

Padaria Gamela
Portugal
2 months using the app
Identixweb Limited replied September 8, 2023

Thank you 😊🙏🏻 for your wonderful review. 🥰😍
➝ We are so happy to hear that our app has everything you need for your bread-baking business. 😎😎
➝ We love to support our customers who are passionate about their craft. 😊🙌🏻
We appreciate your feedback and your loyalty. 🎉🎊

August 3, 2023

I was looking for an app compatible with a cart drawer app I currently use.
I found this app which is compatible, very complete and the support helped me to place their widget on my cart drawer. Thanks

Ptilou
France
5 months using the app
Identixweb Limited replied August 4, 2023

We are glad to hear that you found our app compatible with your cart drawer app and that you are satisfied with our features and support. 🙏🏻🙇🏼‍♂️😊
Thank you for choosing our app and for sharing your experience with us. 👏🏻🙌🏻
Your feedback is very valuable and it helps us to improve our service and products. 👍🏻🙏🏻
We hope you continue to enjoy using our app and we are always here to assist you if you have any questions or concerns. 😊