Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable features that simplify local delivery and shipping. It's easy to integrate and particularly useful for businesses requiring delivery date selection. The support team is known for their efficient problem-solving, with team members Manoj, Hemadri, and Mayank often praised for their exceptional service. The app is reliable, frequently updated, and affordable.

April 16, 2024

It a great app for delivery and pickup. customer service is superb!!

Campari-rare-hongkong
Hong Kong SAR
3 months using the app
November 29, 2023

I have not begun using the app yet and will leave another review once I do, I will say that so far the customer service has been very helpful.

Distinctly Delicious Desserts
United States
3 months using the app
Identixweb Limited replied December 28, 2023

Thank you for your initial feedback!
We look forward to having you use the app, and we appreciate your positive remarks about our customer service.
If you have any questions or need assistance, feel free to reach out. We're here to help.

December 4, 2023

It's a great app that gives us great. Great customer service. Very helpful tech team and fast response time! Would highly recommend it!

Chef Banchan 셰프 반찬
United States
About 2 months using the app
Identixweb Limited replied December 28, 2023

Thank you for your glowing review! We're thrilled to hear that you find our app great and appreciate our excellent customer service.
Our tech team is always here to help, and we're delighted that you experienced a fast response time. Your recommendation means a lot to us!

December 7, 2023

Excellent, we use it for several stores and it works perfectly. The customer service team is also very good.

Plantastic | Quinta Región
Chile
29 days using the app
Identixweb Limited replied December 28, 2023

Thank you! Delighted to hear our app works perfectly for your multiple stores. We appreciate your positive feedback about our customer service team.

December 12, 2023

Great app that does exactly what we need. We checked all the competitors and went with Stellar because they had the best functionality & design. Their support is also one of the best I've seen. Dev team helped us customize the app to do exactly what we needed. Highly reccomend to all local stores!

Nonna Lia
Canada
1 day using the app
Identixweb Limited replied December 28, 2023

Thank you for your fantastic feedback!
We're thrilled to hear that, Stellar Delivery & Pickup app meets your needs and stands out in functionality and design. It's great to know our support and dev team could assist in customizing the app to your requirements.
If you have any more questions or need further assistance, feel free to reach out.

February 27, 2024

Recommended app, nice and responsive support team

Roselin Joyeros
Spain
4 days using the app
Identixweb Limited replied February 29, 2024

Thank you very much for the feedback and recommendation.

Edited December 10, 2023

Excellent, managed to resolve my issue, Mayank is great, the advisor is very patient.
Thank you

Gourmet Shop Online Singapore
Singapore
2 months using the app
Identixweb Limited replied December 28, 2023

Thank you for your kind words! We're delighted to hear that Mayank provided excellent support and patiently resolved your issue.
If you have any more questions or need further assistance, don't hesitate to reach out. We appreciate your feedback!

December 15, 2023

Great support! Very good application. Highly recommend!

Cupcake Factory Bremen
Germany
6 days using the app
Identixweb Limited replied December 28, 2023

Thanks! Glad you love our app and appreciate the support. We appreciate the recommendation!

November 23, 2023

Highly customizable and excellent customer support, would definitely recommend for any ecommerce store owner.

Kaamastra
India
9 days using the app
Identixweb Limited replied December 1, 2023

Thank you 🙏🏻🙇🏼‍♂️ for your review. 🥰😍
➝ We're delighted that you find our app highly customizable and that you received excellent customer support from our team. 😎
➝ We appreciate 👏🏻 your feedback and your recommendation of our app to any e-commerce store owner.
➝ We hope you enjoy using our app and its features. 🎊🙌🏻

Edited January 15, 2024

Because of Mayank, our inquiry got solved in minutes. Great customer service and well recommended app for online businesses

Freshness.ae
United Arab Emirates
3 months using the app
Identixweb Limited replied November 8, 2023

Thank you for your review.
➝ We're delighted that you are using our app for your multiple stores and that Hemadri was very helpful and smart in fulfilling your queries.
➝ We appreciate your feedback and your 10 stars rating for her.
➝ We hope you have a great experience using our app and its features.