Stellar Delivery Date & Pickup

Stellar Delivery Date & Pickup

Reviews (806)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for its flexibility in supporting various business models, particularly useful for made-to-order and advanced booking needs. Key features include local delivery to specific postal codes, in-store pickup, and customizable delivery schedules for perishable items. It supports unlimited locations and allows customization of delivery methods and blackout dates. Merchants appreciate the intuitive design and responsive support team, enhancing trust and satisfaction in managing delivery and pickup operations.

December 23, 2024

Wonderful service received from Hemadri, the app is working well.

QOL International
United States
4 days using the app
Identixweb Limited replied December 24, 2024

Thank you for your kind words! We're delighted to hear that Hemadri provided excellent service and that the app is working well for you. Your satisfaction is our priority—thank you for sharing your experience! 😊

January 30, 2025

Good experience with tool . very helpful to increase the sale value. and good team support

Yummy Bee
India
About 5 hours using the app
Identixweb Limited replied February 4, 2025

Thank you for your wonderful review! 😊 We're glad to hear that the tool has helped boost your sales and that our support team has been helpful. If you ever need any assistance, we're here for you! 🚀

October 21, 2024

Great app, Demo was very good and informative, looking forward to putting the app into practise.

edonstores
United Kingdom
3 months using the app
Identixweb Limited replied October 23, 2024

Thank you for your feedback! We're glad you found the demo informative. We’re excited for you to put the app into practice and are here to support you along the way!

September 16, 2024

I am so excited to use this app. I've been looking for one that was easy for me to use but also a great experience for my customers. I had a little problem setting it up because I didn't know what I was doing but support is amazing. Very kind and patient which is important as a business owner. If you are looking for a great app, this is it.

Weirdoughs
United States
About 2 months using the app
Identixweb Limited replied September 23, 2024

Thank you for your wonderful feedback! We're thrilled to hear you're enjoying the app and found our support helpful. If you have any more questions, we're here for you!

October 5, 2024

No tienen en cuenta a los pequeños comercios. Instalé la app para probar pero no la usé. desinstalé la app pero olvidé dejar de suscribirme y me han cobrado la subscripción.

he contactado con el servicio y no me quieren devolver el dinero. Me parece bastante mal que no quieran devolver el dinero, sobretodo sabiendo que jamás usé sus servicios.

soleilu
Spain
19 days using the app
Identixweb Limited replied October 7, 2024

Hello there,

➝ Please note that our charges are not based on the size of your business, but rather on the number of days the app was actively installed on your store. According to our records, the app was installed for a total of 17 days, including a 14-day free trial. As such, you were billed for the remaining days after the trial period.

➝ Additionally, we noticed that the app was reinstalled for two days, from October 4th to 5th, which we interpret as an indication that you intended to continue using the app during that time.

➝ In accordance with our policy, we are unable to issue a refund for the charges incurred.

➝ We appreciate your feedback and thank you for using our app. Should you have any further questions or concerns, feel free to reach out.

December 12, 2024

Guter und sehr netter Kundenservice, mir wurde bei meinem Problem der Installation sehr anschaulich und kompetent geholfen.

Ballontraum GmbH
Germany
About 2 months using the app
Identixweb Limited replied December 16, 2024

Thank you for your wonderful feedback! We're thrilled to hear that you found our customer service friendly and helpful. It’s our pleasure to assist with installation and ensure everything runs smoothly. If you need further support, don’t hesitate to reach out!

January 23, 2025

Great app and premium support service.

Plaisir Cadeaux et Fleurs
United Arab Emirates
About 22 hours using the app
Identixweb Limited replied January 27, 2025

Thank you for your fantastic review! 😊 We're delighted to hear that you love the app and our premium support service. Providing top-notch features and exceptional support is our priority. If you ever need assistance or have feedback, don't hesitate to reach out!

September 30, 2024

Very clear and effecient App. Their support is amazing!

Boucherie Emsalem
France
10 months using the app
Identixweb Limited replied October 4, 2024

Thank you so much for your kind words! We're thrilled to hear that you find our app clear and efficient.
Our support team is always here to help, and we appreciate your recognition of their efforts. If you have any more feedback or need assistance, please don't hesitate to reach out!

November 27, 2024

incredible app and incredible support!

Lev Comida
Brazil
4 months using the app
Identixweb Limited replied December 3, 2024

Thank you for your fantastic review! We're thrilled to hear that you're enjoying both the app and our support.
We're always here to help and appreciate your feedback!

October 7, 2024

Customer Service help was perfect... got my problem solved.. Great Job..

Orchid Love
United States
6 days using the app
Identixweb Limited replied October 23, 2024

Thank you for the positive review! We're glad our customer service team could help solve your problem. Your support means a lot to us!