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Reviews (748)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
All reviews
March 31, 2026

I started out chatting with a robot (AI) which was of no help at all. In fact, I would just get rid of it and direct immediately to a human. Then once I requested a human being, DOM came onboard was able to solve our issue quickly and decisively. Humans are way better than machines so please spend more on people and less on technology. Way overhyped.

BONK Golf
United States
Over 1 year using the app
Rokt replied April 1, 2026

Thank you so much for this review! 🙏

We're really glad to hear that Dom was able to jump in and resolve things for you quickly and decisively we'll definitely make sure he sees this feedback! 😊

We always appreciate hearing how we can improve the support experience, and your input means a lot. If you ever need anything, we're just a message away! 🚀