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Dear Sir/Madam,

This correspondence constitutes a FINAL FORMAL LEGAL NOTICE issued to Care Cart regarding wrongful account termination, denial of access to our client’s store, and breach of contractual obligations under your stated Terms & Conditions.

1. Binding Nature of Your Terms & Conditions
We acknowledge that your Terms & Conditions (updated February 11, 2024) govern the relationship between Care Cart and its users. However, your own policies explicitly require:

Actions to be reasonable, lawful, and compliant with applicable regulations

Enforcement measures to be exercised in good faith and not arbitrarily

Compliance with consumer protection laws and fair business practices

Your recent actions are in direct violation of these principles.

2. Wrongful Termination & Abuse of Discretion
Care Cart has restricted and permanently blocked access to our client’s store without:

Providing specific evidence of any violation

Issuing prior notice or warning

Allowing an opportunity to respond or cure any alleged breach

While your Terms mention discretionary suspension, such discretion cannot be exercised arbitrarily, unfairly, or in bad faith, nor can it override applicable business and consumer protection laws.

This constitutes:

Breach of contract

Unfair business practice

Denial of due process

3. Breach of Refund & Billing Policies
Your stated policies include:

A 30-day money-back guarantee

Billing transparency via Shopify billing cycle

Obligation to ensure accurate and lawful charges

Despite this, the following violations have occurred:

Duplicate and conflicting billing (Free Plan vs. $27.99 Usage Fee)

Charges applied after service inactivity (post March 16, 2026)

Failure to provide transparent billing justification

These actions constitute:

Unauthorized billing

Material misrepresentation

Violation of consumer financial protection standards

4. Data Retention & Access Obligations
Your Terms state that user data may be retained for:

Up to 90 days (paid users)

Up to 60 days (free users)

By blocking access without lawful justification, Care Cart is:

Denying access to client-owned data

Potentially misusing or withholding commercial data

Violating data access and control rights

5. Legal Demand for Immediate Compliance
Accordingly, we hereby demand that Care Cart within 24 hours:

Immediately restore full access to the affected store and associated services

Provide documented evidence of the alleged Terms violation

Issue a full refund of all disputed and unauthorized charges

Deliver a complete billing and activity audit report, including:

Usage logs

Campaign activity timestamps

Confirm in writing that:

No further unauthorized restrictions or charges will occur

All actions will comply with applicable laws and your own policies

6. Notice of Legal Escalation (U.S. & UAE Jurisdiction)
Failure to comply within the stated timeframe will result in immediate legal escalation without further notice, including but not limited to:

Filing a federal lawsuit in Washington, D.C. (United States) for:

Breach of contract

Financial damages

Unlawful business practices

Initiating legal proceedings in the United Arab Emirates (UAE courts) under:

Commercial transaction laws

Business protection and fraud regulations

Pursuing claims related to:

Unjust enrichment

Unauthorized financial transactions

Potential financial misconduct, including money laundering implications, subject to investigation by relevant authorities

7. Reservation of Rights
Nothing in your Terms & Conditions overrides:

Applicable consumer protection laws

Fraud and financial crime regulations

International commercial legal standards

All rights, claims, and remedies are hereby fully reserved.

You are advised to treat this matter with urgent legal priority.

Failure to respond appropriately will result in immediate and irreversible legal action.

Sincerely,

/ s / Yanel Sosa, Esq.
Corporate Counsel for
ChaudharySaqlainSeven LLC & Mr. Saqlain Qadir

SaqlainQadir@ChAudharySaqlain7LLC.com
Austin, Texas 78731, United States
Phone: +1 (725) 334-0247

Registered Email: chaudharysaqlain470@gmail.com

USA Office:
5900 Balcones Drive, Suite 100-18123
Austin, Texas 78731
United States

Recipient: support@carecart.io