Reviews (1,344)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting email sign-ups and customer engagement with its gamified spin wheel feature, especially effective on the Thank You Page. It's easy to set up and customize, supporting both email and phone number collection. Merchants appreciate the intuitive design and the responsive customer support team, noted for their real-time assistance in optimizing the app’s features.

October 31, 2024

I initially installed this app because it's the only one that offers a Spin the Wheel feature on the Thank You Page. Although I encountered some issues and had a few specific requests, the customer support team was incredibly accommodating and responsive to my needs. They worked diligently to address everything, and it was all successfully implemented in the end. The app currently has limited customization options, but I hope they’ll consider adding more features based on user requests to make it even better. Highly recommended!

MODVEL
United States
22 days using the app
October 31, 2024

Amazing support from Luis and Kate ! He talked me through the klaviyo integration and even offered to set up the first wheel campaign. Kate was also super helpful offering to customise the text further to work with our brand. Thanks guys!

Les Petits
France
23 days using the app
November 8, 2024

The app was very easy to setup. The support provided to install the app
was also very good as Alan from the CareCart team helped me with a
Step-by-Step walkthrough in order to setup this app for my website.

AphroTouch
India
2 months using the app
Care Cart replied November 11, 2024

Thank you so much for your feedback! We’re glad our 24/7 live support team was able to assist you. 😇

Edited December 13, 2024

Absolutely the best customer service! Kate and her team resolved our issue so we could get our spin wheel back up and running. It is so easy to set up and use, combined with the best customer service, and makes this the best app out there! We love it! Thank you so much for a great experience!

Old Town Soap Co.
United States
About 1 month using the app
October 22, 2024

Alan on live chat talked me through the set up, got my issues sorted really quickly and my campaign up and running exactly how I wanted it. Have helpful and easy to chat with.

Hotmilk Lingerie
New Zealand
About 2 months using the app
Care Cart replied October 24, 2024

Thank you so much for your wonderful feedback 😇

November 25, 2024

We've been using the Wheelify Spin Wheel app, and the results have been incredible! We've seen a significant increase in email sign-ups and strong conversions. The gamified approach keeps our customers engaged, and the app is super easy to customize. Highly recommend it for boosting customer interaction and growing your marketing list!❤️

BrustBizeps
Germany
15 days using the app
September 23, 2024

I haven't started anything yet but had to contact customer support for help signing up and setting up the free plan. They were very helpful and friendly. Something to note: if your impressions go above 300 in any given month, it will automatically sign you up for the text tier and charge you.

Custom VRP
United States
About 2 months using the app
Care Cart replied September 30, 2024

Thank you so much for sharing the feedback. We wish you best of luck for your campaign. The support team is here for you 24/7. 😇

December 14, 2024

Surely an awesome wheel spin app to have to run any campaigns to excite your customers! Help was offer at no additional charge and they have done it in a timely manner, and also professionally. Personal thanks to Kate and Ross, for helping me set up the whole campaign from scratch. Really helpful!

Gaahleri
China
1 day using the app
October 11, 2024

Wheller is an great app. It is adaptive for both designs and texts, making it easy to customize content to fit your needs. The app is intuitive and user-friendly. Additionally, the support team is incredibly responsive and ready to assist with any questions

CamelliaYarns
Latvia
21 days using the app
December 31, 2024

The app itself worked great. However when trying to download the list of subscribers it said we had zero when there were over 1000. I emailed support four different times and they said it was fixed. It is not.

Lone Peak Overland
United States
About 1 month using the app
Care Cart replied January 2, 2025

We sincerely apologize for the inconvenience you’ve faced with accessing your subscriber list. We understand how important this is and regret the repeated frustration.

Our team is actively working to resolve the issue for your account. Please expect a follow-up from us soon.

We appreciate your patience as we work to make things right.