Reviews (1,253)

Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and sales with its interactive "spin the wheel" feature, which has notably increased conversion rates up to 14%. They appreciate the customization options, allowing them to tailor campaigns and align the wheel's theme with their website. The app is user-friendly and effective even on the free plan, simplifying the collection of customer emails and phone numbers. Customer support, including staff like Luis, Eva, and Alan, is frequently praised for their responsiveness and helpfulness, especially through live chat assistance.

August 15, 2024

The app is experiencing issues and needs an update. It is no longer working on my store.

Tastic Deals
United States
Almost 3 years using the app
Care Cart replied August 17, 2024

We apologize for any inconvenience. Our customer support manager has emailed you regarding this matter. Please contact us at support@carecart.io. We are committed to resolving all issues.

Thank you,
The CareCart Team

September 7, 2024

I was pleasantly surprised by the prompt response (human!) on a Sunday morning! Thank you so much for the quick assistance!

Biosota™ Organics Pty Ltd
Australia
11 months using the app
Care Cart replied September 11, 2024

Thank you so much. Your comments are precious for the dedicated 24/7 live human support team. We are honored. 😇

August 28, 2024

Sam from Customer Service was extremely helpful and prompt, when we were setting up our first spinwheel!

Thank you Wheelify -- highly recommend!

Tracyeinny
Singapore
7 months using the app
Care Cart replied September 5, 2024

Thank you for recommending the app. Our 24/7 live support team is always there. 🙂

August 2, 2024

Good support.

Raw Organics DK
Spain
10 months using the app
Care Cart replied August 6, 2024

Thank you so much for taking the time to write this feedback. 🙂

September 7, 2024

very helpful

all in.
Peru
2 months using the app
August 5, 2024

good app and i am lucky to use this app,to drive good traffic to my store,thank you wheelify

Bobotails
United States
3 months using the app
Care Cart replied August 12, 2024

Thank you so much for your feedback. We wish you best of luck for your Store sales.

August 5, 2024

mkm

My Store
Denmark
About 1 month using the app
September 30, 2024

Betty did an awesome job in helping me with adding my spin wheel discount.

Hey Girl Smile Gear
United States
10 days using the app
July 20, 2024

customer service live chat are absolutely fantastic, done everything there and then for me while I sat back and just confirmed everything! so glad I fell in with this app! perfect perfect perfect!! would definitely recommend

Made With Keely
United Kingdom
2 months using the app
Care Cart replied July 22, 2024

Thank you so much. This Review has made our Day! :)

July 12, 2024

Satisfecho con la app

Frozt - Alimentos Congelados
Chile
3 months using the app
Care Cart replied July 15, 2024

Muchas gracias :)