Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless integration with Shopify. The "spin the wheel" feature is highlighted for enhancing customer engagement and boosting sales. The app's customization aligns with store themes, positively impacting conversion rates and lead generation. It's described as a game-changer for making shopping more interactive. The 24/7 customer support, including live chat, is praised for its responsiveness.

March 18, 2024

We have yet to go live with this app, as we're needing to make a few customizations but customer support has been very responsive and helpful so far!

Opopop
United States
3 days using the app
Care Cart replied March 20, 2024

Thank you so much for putting out your trust on the app and appreciating the support team. The team is 24/7 for you for any further assistance.

February 12, 2024

Great customer service, Helped me set up everything easily

Buddy in a Box
Australia
20 days using the app
March 15, 2024

Their service is very attentive. I will review it after using it for a period of time.

jobobike.pl
Poland
6 days using the app
Care Cart replied March 18, 2024

Thanks a lot. Your satisfaction matters the most. The team is always there to help with the app functions and to make the best use of it. Cheers.

April 18, 2024

Great app, nice and easy to use and i like how much you can customise it.

WOW KINGDOM
United Kingdom
9 days using the app
March 15, 2024

Great customer service and easy to use. I love how responsive the team has been to every question I've had.

Paper Shoot Camera
United States
4 days using the app
February 6, 2024

When I saw a pop up message I assumed it was an AI so didn't expect a response when I asked a question but Luis was quick to reply and happy to help with my problem. The app has hugely increased my conversion rate from 2-3% up to 14% so I'm thrilled with that. Highly recommend, my problem was resolved quickly. Thank you!

The Honest Family
United Kingdom
3 days using the app
March 4, 2024

I just have to rave about the incredible help I received from Alan while setting up my spin wheel! Let me tell you, folks, he was an absolute lifesaver! I have no experience what so ever and he guided me through the whole process, very professional and kind, definitely the kind of employee any business needs.

Complice Nation
United States
About 3 hours using the app
Care Cart replied March 6, 2024

Thank you for your wonderful feedback. Our goal is customer satisfaction, and we're thrilled to have achieved it for you. 😊

January 17, 2024

Hi Eva, nice chatting with you now. Thank you for the prompt reply, and specific answers to get my first campaign up & running. cheers

COO Foods
Singapore
22 days using the app
December 31, 2023

Such an easy tool to install and has really made a difference to sales. Such a fun conversation tool!

Help team were also 10/10 helpful

Wilde Mode Ltd
United Kingdom
3 months using the app
April 2, 2024

I talked first with Luis and then with Alan, super attention and above all they helped me solve my problem, keep up the good work!! Thanks for the support

Oliver Nook
United States
About 6 hours using the app