Reviews (1,312)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and conversions through its interactive "Spin the Wheel" feature on the Thank You Page. They appreciate its customizable options and support for specific URL campaigns, which enhance marketing strategies. The app is noted for its ease of setup, user-friendly interface, and flexible customization, including automatic activation. Merchants also value the responsive and helpful customer support team, with live chat praised for quick and efficient assistance in problem resolution and campaign setup.

November 1, 2024

Awesome app so far! It's really easy to set up and customize, and you can even set it up to start automatically! We will see how it goes when it actually starts on the 8th and is scheduled to end at the end of the day on the 9th. Great, so far!

Old Town Soap Co.
United States
About 3 hours using the app
July 20, 2024

customer service live chat are absolutely fantastic, done everything there and then for me while I sat back and just confirmed everything! so glad I fell in with this app! perfect perfect perfect!! would definitely recommend

Made With Keely
United Kingdom
2 months using the app
Care Cart replied July 22, 2024

Thank you so much. This Review has made our Day! :)

October 16, 2024

amazing support, thank you ! Will use the app to grow my email base.

Amyla Cosmetics
United States
About 20 hours using the app
Care Cart replied October 18, 2024

Thank you so much for your wonderful feedback 😇

October 14, 2024

Alan is amazing. He has great customer service skills. He was willing to stick by my side and help me every step of the way. He is very knowledgeable patient and kind. Truthfully, I didn't want any other representative to assist me except for but Alan, but I understand that he has to go home sometime, but yeah, I wish all customer representatives were like Alan. He's amazing! And Alan if you see this, thank you so much, you are definitely top tier.

Buhter Up
United States
About 3 hours using the app
Care Cart replied October 18, 2024

Thank you so much for your wonderful feedback 😇

October 23, 2024

Amazing service from the team, answered all questions as part of the onboarding process. Highly recommend.

EXALT
United Kingdom
1 day using the app
November 18, 2024

I just installed the app and the customer service has been so quick and very helpful. With their help I was up and running in just minutes! I can't wait to see how this app will improve my conversions!

Unique Pl8z
United States
About 1 hour using the app
Care Cart replied November 20, 2024

Thank you so much for your wonderful feedback. We wish you all the very best for conversions. 😇

October 12, 2024

Thanks for the quick help! The service works perfectly!

Amitié
Lithuania
11 days using the app
September 30, 2024

Great customer service! They helped us set everything up and even offered extra customization at no additional cost! Would highly recommend!!

Ryno Gear
United States
About 1 hour using the app
August 15, 2024

The app is experiencing issues and needs an update. It is no longer working on my store.

Tastic Deals
United States
Almost 3 years using the app
Care Cart replied August 17, 2024

We apologize for any inconvenience. Our customer support manager has emailed you regarding this matter. Please contact us at support@carecart.io. We are committed to resolving all issues.

Thank you,
The CareCart Team

October 29, 2024

So far so good, help was perfect and useful.

Cheers Ross!

Cators
United Kingdom
About 18 hours using the app
Care Cart replied October 31, 2024

Thank you so much for your wonderful feedback. The team is here for you 24/7. 🙂