Reviews (1,366)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report that the app effectively increases email sign-ups and conversions with its gamified Spin the Wheel feature, enhancing customer engagement. It is easy to set up and customize, smoothly integrating into stores while collecting valuable customer data like emails and phone numbers. Merchants also appreciate the responsive and helpful customer support, which provides quick solutions and guidance.

November 12, 2024

The 24/7 Chat Support is the best I have encountered on Shopify yet-- super quick, helpful and knowledgable! I spoke with Sam and they were amazing!

Balkanish
Canada
14 days using the app
Care Cart replied November 20, 2024

Thank you for your feedback! We’re glad our 24/7 live support team was able to assist you. 🙂

January 28, 2025

The app is very easy to use and customise. Customer service is 10/10 - extremely helpful!

Margarita Margarita
Australia
About 3 hours using the app
December 10, 2024

El uso de la rueda es sencillo y configurarla es muy fácil. Adicionalmente, el apoyo de servicio al cliente es inmediato, muy amable y resolutivo

LaFOM
Colombia
About 21 hours using the app
Edited January 21, 2025

Good experience, thanks. Customer support is really good. They answer immediately.

PAROS
United States
3 months using the app
Care Cart replied October 31, 2024

Thank you so much 🙂

Edited December 13, 2024

Absolutely the best customer service! Kate and her team resolved our issue so we could get our spin wheel back up and running. It is so easy to set up and use, combined with the best customer service, and makes this the best app out there! We love it! Thank you so much for a great experience!

Old Town Soap Co.
United States
About 1 month using the app
October 9, 2024

We have use this app for sometime and the Customer Service team is always helpful.

amanté Lingerie
Sri Lanka
About 2 years using the app
Care Cart replied October 10, 2024

Thank you so much for sharing the feedback. The team is here for you 24/7 😇

November 13, 2024

very helpful and friendly

BOULEVARD
Bahrain
6 days using the app
January 31, 2025

Instant, helpful support.

Skoggy
United States
About 1 hour using the app
October 31, 2024

I initially installed this app because it's the only one that offers a Spin the Wheel feature on the Thank You Page. Although I encountered some issues and had a few specific requests, the customer support team was incredibly accommodating and responsive to my needs. They worked diligently to address everything, and it was all successfully implemented in the end. The app currently has limited ...

MODVEL
United States
22 days using the app
January 8, 2025

Amazing support ! Thanks Sam

Vêtements Bébé Agadir
United States
About 2 hours using the app