Reviews (1,365)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report that the app effectively increases email sign-ups and conversions with its gamified Spin the Wheel feature, enhancing customer engagement. It is easy to set up and customize, smoothly integrating into stores while collecting valuable customer data like emails and phone numbers. Merchants also appreciate the responsive and helpful customer support, which provides quick solutions and guidance.

November 8, 2024

The app was very easy to setup. The support provided to install the app
was also very good as Alan from the CareCart team helped me with a
Step-by-Step walkthrough in order to setup this app for my website.

AphroTouch
India
2 months using the app
Care Cart replied November 11, 2024

Thank you so much for your feedback! We’re glad our 24/7 live support team was able to assist you. 😇

December 21, 2024

Customer service was very easy to work with and helpful!

Rebonna
United States
About 1 month using the app
January 8, 2025

I got this app for its Spin the Wheel feature for our store. Had some issues, but the support team was super helpful and got everything sorted. Customization is limited for now, but I’m hoping they’ll add more features. Overall, highly recommend!

Rainley
United States
About 3 hours using the app
October 31, 2024

Amazing support from Luis and Kate ! He talked me through the klaviyo integration and even offered to set up the first wheel campaign. Kate was also super helpful offering to customise the text further to work with our brand. Thanks guys!

Les Petits
France
23 days using the app
January 22, 2025

I liked the support I received with screen shots and explaining the details on how to move forward without any hazzles

Ruah Decor
India
About 12 hours using the app
November 22, 2024

Customer service was a great help while designing my first promotion!

Flour & Oats Artisan Cookies
United States
3 months using the app
Edited December 13, 2024

Absolutely the best customer service! Kate and her team resolved our issue so we could get our spin wheel back up and running. It is so easy to set up and use, combined with the best customer service, and makes this the best app out there! We love it! Thank you so much for a great experience!

Old Town Soap Co.
United States
About 1 month using the app
December 3, 2024

The UI is very nice!! Plus, which is the biggest factor for this 5 star rating, the customer support is very fast to respond and are very helpful and kind! Thanks!

ohora usa
United States
7 days using the app
October 22, 2024

Alan on live chat talked me through the set up, got my issues sorted really quickly and my campaign up and running exactly how I wanted it. Have helpful and easy to chat with.

Hotmilk Lingerie
New Zealand
About 2 months using the app
Care Cart replied October 24, 2024

Thank you so much for your wonderful feedback 😇

December 13, 2024

Fast, effective support

Flowyline
United States
About 1 month using the app