Upcart—Cart Drawer Cart Upsell

Upcart—Cart Drawer Cart Upsell

Reviews (813)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
All reviews
April 1, 2026

Very Glitchy, Combined discounts don't work well here, yet tehy do on other apps. Also their tiered rewards don't honor their exclusions so I lost a good amount on orders that had low margin items that pushed the order to a high rewards threshold. Customer service did give me a refund for a month to help offset some of that cost. That is why 3 stars instead of 2. If you only have basic upsell needs this works, anything more than that I would go elsewhere.

Never Too Lost
United States
7 months using the app
Rokt replied May 4, 2026

Thank you for the detailed and fair feedback. You're right that the way exclusions interact between triggered and tiered rewards isn't where it should be, and that gap is on our active roadmap. We genuinely appreciate the patience and the technical specificity, it helps us push the right fixes up the priority list. Whenever you're ready to revisit, our team (and I) are happy to dig back in.
- Mark, Customer Support