UpPromote Affiliate Marketing
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Reviews (3,501)
We were overcharged for a more expensive version than we signed up for.
Update: Changing from one star to 3 because we received a full refund and great customer service after posting the original review.
We take concerns like this very seriously, so I personally reviewed your subscription history in Shopify. The records show you started a yearly Growth plan trial on March 12, and once the 14-day trial ended, the subscription was automatically charged — the standard billing behavior on Shopify for any trial-based plan. There's no record of your plan being changed or upgraded beyond what was originally selected. That said, you are eligible for a refund, and we've sent you an email about it. Please check it so we can proceed. Cheers!
