Reviews (6,290)
Had an issue with a product that I thought had not been sent to the customer. It turned out that I had not completed my payment to the supplier. This was my first order, and I was a little confused on how it all had to be completed. Sandy at DSers's support was very patient as I had to ask some questions about procedures. She took the time to walk me through the whole process and gave me the complete instructions on how an order is processed. So now I know. I was also surprised that someone answered back to me almost immediately. Ok she deserves a 5 star...you go girl.
Hi there,
Thank you so much for your wonderful review! We're thrilled to hear that Sandy provided such patient and thorough support during your very first order. We completely understand how confusing the process can feel at the beginning, and it's great to know that she took the time to walk you through the complete process, step by step, and gave you clear instructions on how an order is processed—so now you know exactly what to do. And we're especially happy that you were pleasantly surprised by how quickly someone responded to you.
We'll make sure to pass along your "5 star" shout-out to Sandy—she really does deserve it!
It means a lot to our team to know we're on the right track. We'll keep working hard to make DSers even better for you.
If you ever have any more questions or suggestions, feel free to share them with us anytime. And if you know any fellow dropshippers who might benefit from DSers, we'd be honored if you spread the word!
Happy dropshipping!
DSers Team
