Reviews (1,138)
Quero contestar a fatura nº 518413249 de kr. 313,75 referente a cobranças da app Zendrop que não utilizei. Demasiada cara para o serviço que presta.
Hi Paulo,
Thank you so much for reaching out, and we sincerely apologize that this is only being addressed now — your review just reflected on our end today, and please know that had it come through sooner, we would have reached out to you immediately.
We completely understand how frustrating it must feel to see a charge for a service you didn't use, and we truly empathize with your concern. That is never the experience we want for our customers.
I wanted to personally let you know that I have already reached out on your behalf to ensure that the invoice is looked into together with you. You won't have to navigate this alone — we're committed to getting this resolved as quickly as possible.
Please check your inbox, and we're looking forward to hearing from you.
— Darlene, Zendrop