Reviews (593)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
All reviews
May 12, 2026

We've been on and off Redo for the past couple of years, and the platform has come a long way since we came back. The returns and exchanges flow is clean, but what really sets them apart is the support team actually responsive, actually helpful. Their competitors in this space have essentially non-existent customer service, so this alone is worth the switch. Recommended for any Shopify brand serious about post-purchase experience.

Wick of Hope
Canada
About 1 year using the app