Reviews (670)
Shipstation has been attached to our Canada Post account - which we never use.
They were hacked, and did not inform ANY of their customers. I have been charged $18,230.00 - and now have to work to get this cash back from Canada Post and my bank.
Sucks you guys got hacked, but you should get ahead of it and disconnect ALL customer connections.
We are sorry to hear about this experience and completely understand your frustration. We do, however, want to assure you that ShipStation was not hacked. We take the security of our customers' accounts very seriously. We have reached out to the email associated with your account to gather more information and get to the bottom of this as quickly as possible. Please keep an eye out for that message and respond at your earliest convenience!
