Reviews (2,904)
Extremely unhappy. Klaviyo is an OK email service, it is not super user friendly or smooth, it get's the job done.
Last year, my monthly price went from 80usd to 150usd.
And if I pause and resubscribe, it would be 200usd.
That is a 250% price increase.
During slow periods now, I cant keep my costs low, because then they will squeeze more money from me.
I would be very cautious picking klaviyo today.
They are in a phase now of just capitalizing the living hell out of their customers.
I am looking very hard to get out, and never come back. My energy to trust the company even if they adjust the prizing in the future would not be there.
So be cautious, if you get on their payroll, they will use you as hard as they can, and it is probably not great for either your or their business long term.
they are moving into a charge method when they want to charge you like they do provide the sales, but they really don't. They help send emails, the rest of all services are nothing unique at all. Meta owns their traffic and sells it to you. Klaviyo helps you communicate with your costumers, but they want to charge you like they also own the traffic.
But they don't.
Your customer lists are yours.
Not klaviyos.
They do not bring this value.
Be careful, and if you sign up, get ready to get used as hard as they can to get all the money out of you. You will end up in a annoyed frustrated position, the more dependent you get on them, the more they will take advantage of you as time goes by.
Think of it like telling a secret to your best friend, and then they will start blackmailing you not to tell it to somebody else, that is the feeling you will have in partnering with klaviyo.
We hear you and appreciate you sharing this openly. We understand pricing is a significant concern and we'd like to help. Our billing specialists are available to walk through cost-saving strategies with you and find an approach that works better for your business. We hope you'll give us the opportunity to make this right.