Reviews (715)
The app and customer support are extremely disappointing. The platform has major limitations — all reviews we collected and wanted to migrate lost their “Verified” badge, which is a huge issue for credibility and conversions.
Customer support was very unprofessional, unable to clearly explain even simple questions, and came across as rude rather than genuinely willing to help or find solutions. The experience felt frustrating from start to finish.
Unfortunately, I would not use this app again.
Thank you for your review. I am sorry to hear that you found our customer support disappointing. This is not the standard of service we pride ourselves on, and your experience should not have been frustrating.
Regarding the migration of your reviews, we completely understand how vital that credibility is for your conversions.
Because these reviews were collected on another platform, our system must classify them as third-party reviews in our widgets.
If they were originally collected via a Google-licensed platform, the verified badge would remain.
If there is anything we can do to support you further, please let us know.
