Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,623)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
All reviews
Edited March 25, 2025

We have been using the Zapiet Pick-up App for over 10 years, and it has truly transformed our business. The app seamlessly addresses Shopify’s limitations, offering essential features that keep our operations running smoothly and efficiently.

What truly sets Zapiet apart is its exceptional support team. They are always quick to respond, incredibly knowledgeable, and go above and beyond to assist with our questions or customizations. This level of service and dedication is rare in the tech space and is a testament to the passion and care of the app’s creator. Even the branding stands out—it’s unique and thoughtfully designed.

For businesses like ours with brick-and-mortar points of sale, I cannot recommend Zapiet enough. It has been an integral part of our success for over a decade, and we couldn’t be happier with it! Every time a fellow merchant asks us about our most essential apps, Zapiet is always in our top three.

If you’re looking to elevate the pick-up experience even further, I’d suggest adding a unique touch to delight your customers. For us, we created a custom tote bag design exclusively for pick-up orders—it’s a small detail that makes a big impression and keeps customers coming back!

Boutique 1861
Canada
About 10 years using the app
Zapiet replied March 27, 2025

Hi Simon,

Thank you so much for your incredible review and for being a loyal Zapiet - Pickup + Delivery user for over a decade! We're truly honored to have played a part in your business’s success. It’s fantastic to hear that our app has helped streamline your operations.

Your kind words about our support team mean the world to us—we take great pride in providing top-notch assistance, and we’re thrilled to know that our dedication shines through. Also, we love your idea of adding a custom tote bag for pickup orders! It’s those small but impactful touches that make the customer experience truly special.

We’re grateful for your continued support and recommendations. If you ever need anything, we’re always here to help!

Cheers,
Zapiet Team