Lucky Orange Heatmaps & Replay

Thank you for sharing your feedback. We’re sorry for any confusion regarding our trial process. We want to clarify that we do offer a permanent free plan.

Our 7-day trial is designed to give you full access to our premium features risk-free. The billing setup during our trial is completely optional; you can decline it and easily switch to our Free plan at any point during or after the trial ends without being charged. You are never charged during the trial period itself.

We’d love to make this right. Please check the email we sent on June 4th; we’re happy to reset your trial so you can enjoy the full experience and ensure your account is moved to the free plan afterward.

Regards - Will from Lucky Orange