Frequently Bought Together CBB
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (1,104)
My Spotify partner installed this without permission, I uninstalled this when I found out but still being charged monthly No way to get this to stop
Hi Affinity Gifts Team,
I hope you're doing well.
Thank you for taking the time to share your feedback and bring this concern to our attention.
We take matters involving app installations and billing very seriously, and we appreciate the opportunity to look into this for you. After reviewing your feedback, our support team has already reached out via email and is actively assisting with your request to help ensure the issue is resolved as quickly as possible.
While app charges and billing are managed directly by Shopify, we're more than happy to help investigate the situation, answer any questions you may have, and guide you through the appropriate steps to ensure everything is resolved correctly.
When you have a moment, please check your inbox (and spam/junk folder, just in case) for a message from our support team. We're actively assisting with your request and want to make sure you receive the help you need.
Our goal is always to provide a smooth experience and responsive support. If you have any questions or need additional assistance, our support team is available 24/7 and can be reached through live chat or by emailing support@codeblackbelt.com. We'll be happy to help every step of the way.
We appreciate the opportunity to assist you and would welcome the chance to help bring this matter to a resolution. When you have a moment, please reply to our email so we can continue working with you and ensure your concerns are fully addressed.
We are genuinely looking forward to hearing from you.
Kind regards,
The Code Black Belt Team