Reviews (722)
We paid Reviews.io for 9 months for rich snippets to appear in Google search results. The widget never produced working rich snippets. Their engineering team confirmed via email that their client-side JavaScript injection method fails when other JS is present on the page (a common condition on Shopify themes), and that a server-side metafield rendering option exists but is not their default. We fixed the issue ourselves by writing a Liquid snippet that reads from their metafields and renders the AggregateRating server-side. Reviews.io offered 2 months at 50% off in credit (~$165) against $1,485 paid, then refused any further remediation. If you're choosing a review platform for a Shopify store and care about Google rich snippets working out of the box, choose another platform.
