RS: AI Search Bar & Filter

Absolutely amazing app and even better customer support.

We recently experienced a huge spike in bot traffic on our website, which caused our estimated session count to increase dramatically. Because of this, we upgraded to the Unlimited plan thinking we had exceeded our usage limits.

Less than 5 minutes later, Rebeka from the Rapid Search team proactively reached out to us. She had already reviewed our account, identified that the increase was caused by bot traffic, manually corrected the calculation, and enabled bot exclusion on our account. As a result, we were able to downgrade back to the $199 plan instead of paying for the Unlimited plan.

What impressed me most is that I didn't have to contact support, open a ticket, or dispute anything. They noticed the issue themselves and fixed it immediately. That level of honesty, transparency, and customer care is extremely rare.

As for the app itself, it is hands down the best search solution we've used on Shopify. Search results are fast, relevant, and easy for customers to use. Since implementing Rapid Search, we've seen customers find products more easily and our sales have continued to grow.

A huge thank you to Rebeka and the entire Rapid Search team. Highly recommended to any Shopify store looking for a powerful search and merchandising solution.