Recharge Subscriptions App

We've been with Recharge for 3+ years and have found the products to be leagues better than what we experienced with Ordergroove. There core service offers a great deal of consistency and their analytics suite continues to grow on an ongoing basis. Further, 2025 has been a major year for the growth of their additional CRO companion features (smart cart, checkout cross sell and upsell), which increase their value in our tech stack overall.

Still, perhaps due to their size, the experience as a Recharge merchant can sometimes feel rigid and their CX experience is inconsistent. Strategic/account management contacts come and go quickly with substantial periods of low or no contact.