Gelato: Print on Demand

Hi,

Thank you for your message.

We’re very sorry to hear about your experience and understand how concerning this must have been. This is certainly not the level of service we strive to provide, and we take feedback like this seriously. We are currently reviewing this matter internally to better understand what may have happened and to ensure such situations are avoided in the future. We appreciate you bringing this to our attention and apologise for any inconvenience caused. We’ve reached out to you directly via email to look into this further and assist you.

Kind regards,

Michal
Gelato Support Team