Reviews (6,285)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
All reviews
July 3, 2026

Thanks, Aurora — you were patient and helpful in working through a fairly technical shipping question with me, and I appreciate you taking the time to explain how the settings work. Happy to leave a positive review.

The Nightlight Nest
United States
About 1 year using the app
DSers replied August 27, 2026

Hi there,
Thank you so much for sharing your experience with us! 😊

We’re glad to hear that Aurora was able to quickly assist you and provide helpful solutions throughout the process. We’ll make sure to share your kind words with her — your recognition means a lot to our team.

We always strive to provide professional and reassuring support to help our users solve challenges smoothly.

If you need any further assistance, please don’t hesitate to reach out. We’re always here to help!