Shop

I stopped my campaigns on June 15th, but I'm still getting charged. Your support told me that even when I turn a campaign off, I keep getting charged for the next 7 days or so, even though it's not running anymore. How does that work? If the ads aren't running, why am I still paying?
With Meta or TikTok, when I turn my ads off, I'm not charged anymore. Why is it different here?

On top of that, if I want to refund a customer, the sales tax that was collected doesn't get refunded to me either.

This is an awful app, and the way the ads campaigns are billed makes no sense. Please fix your campaigns and the bill charges, and make it right.