Reviews (3,110)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing order management and shopping experiences. Features like real-time tracking, secure payment options, and effective product displays boost sales and customer engagement. Shop Pay's flexible payments increase conversion rates, and the professional app appearance enhances merchant credibility. Additionally, consolidating purchases from multiple stores and responsive customer service are significant benefits.
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We’ve been using the Shop app as a merchant and have found it to be an excellent tool for connecting with our customers. The way it handles images is particularly good. Our product photos scale down perfectly so customers always get a clean, professional look.
We’ve also seen a real benefit from the seamless product review integration. Displaying customer feedback directly in the app has helped build brand trust and gives new shoppers the confidence to make a purchase.
Overall, we highly recommend the Shop app to any merchant looking for a user-friendly, visually polished, and trust-building platform for their store.
We love Shop and how it allows us to quickly and efficiently reach customers we never could have virtually. We are a record store out of western Kentucky and Shop has allowed us to reach a much broader audience. With the prices of a small rural town record store and a collection of something from a big city, we make a lot of people happy through this app! It is user friendly for people like me who are not tech savvy as well!
Shop has made me a lot of money the last few years. I'm deducting a star because the Shop app ad campaigns are a rip off. With what Shopify charges for the order is based on subtotal + taxes + shipping, and it guarantees that Shopify will always make more money from the order than you do. It will also push the lowest order value, still charge you the full fee, and take most of your profit. By the end of the campaign, Shopify took 47% of my profit in ad conversion fees. Shop app is great for another source of sales, just highly recommend staying away from the ads.
Love having shop pay, in todays society there are a lot of people struggling to make ends meet, and with shop pay it offers our clients another way to make things affordable, thank you shop pay.
Shop provides the transparency, ease of use and frictionless checkout that helps to drive conversions through a seamless experience. We rely on Shop to help us drive growth and repeat purchase.
As it is integrated so seamlessly with the Shopify backend, it's very easy to manage. The storefront is easy to create and update and it essentially runs itself.
Super easy to use and helps my store look professional! Managing products and tracking orders is very smooth. Perfect if you want to grow your fashion or accessory shop. Highly recommend!
Easy to set up and manage. The Shop channel helps drive some additional visibility, especially with mobile-first shoppers. However, it has strict product rules—toners and certain office supplies might get flagged. Be sure to double-check your product categories and appeal if needed.
I would put 5 stars since it's very simple and free app but the crucial setting is absent: automatic publish all products to the Shop. Such an obvious feature but no...
my experience has been horrible, first some how hackers got into my in and posted over the web I made several attempts to talk to customer service only to get a sentence from a chat bot the 3 weeks ago bye and I found out my check out is not working and had not been since day one I was told is was shop that was blocking people from being able to check out and I still got no help,then I started having dns problems up until today when I had sent multiple messages saying some thing was wrong but I was told my status page was green so its fine,then today after finding more of my information only on this site that I put on 2 days ago did I decide some else. so I go to zendrop to get help with the site I pay for and when I get back to my page that I'm on thin ice now well 2 hours later I'm not in compliance with shop but I have been for months and nothing has changed, and this is keeping it clean I literally was told I had to fix the problem even though I pay for a working product I never recieved