Shop

Love the Shop App, it increases customers and sales by offering use of their payment system with different payment options for customers. Win-Win

Excellent app it has helped drive more traffic to my website therefore increasing sales. It's been a great help to my business.

Good marketing tool to expand reach beyond what just a Shopify store alone does. Only wish that there was more ability to customize and less limits on number of products, categories, etc.

Works great when they actually allow you to be online. But they’re stringent process of you having a .9% chargeback rate or less is very difficult to contend with when you have customers who will charge back five minutes after they made an order because they have buyers remorse or whatever. And then you get penalized.

Double charging customers in a app that i didnt even want and was opted into by Shopify.

This APP causes more issues than it is worth. EVERY TIME I fulfil an order (in the UK) SHOP sends my customer a DHL (USA) tracking number to my customer causing so much confusion. The are no settings to prevent this and ZERO support. It's just simply awful.

It's awesome! We've gained a lot of new customers through the app. We've been looking for new ways to grow our business and this may be the ticket!

Seemless account activation, aesthetic interface and really simple editing format. A great platform to incorporate into your business for an additional sales channel.
Would highly recommend using the Shop app to any business owner.

It is an easy interface with Shopify and gets us out to a whole other group of customers. Note - you have to update it, just like your website, but separate from your website. When I update sales etc - I look at both places to make sure they are correct.

I switched over from Etsy about a year ago to Shop and it was a smart move. However, because there are so many app options it can be overwhelming to know which to install especially when there are multiple apps that seem to do the same thing. I will say the integrated AI help assistant is FANTASTIC. Anytime I have any issue I get perfectly accurate help and good explainations. It might be a good idea to offer certain alternate versions where the basic necessary apps are set up for you based on your store type and need. There are simply too many options to sift through and for a small business it can be time consuming. That being said, I appreciate the constant new improvements and many free options that provide true enhancement and value including ways to streamline and automate workflows. I am very happy with the level of customer support available. I would only caution someone who isn't very tech savvy to hire a consultant or do a bit of research first. Otherwise, very pleased with the app.