Shop

Good marketing tool to expand reach beyond what just a Shopify store alone does. Only wish that there was more ability to customize and less limits on number of products, categories, etc.

Works great when they actually allow you to be online. But they’re stringent process of you having a .9% chargeback rate or less is very difficult to contend with when you have customers who will charge back five minutes after they made an order because they have buyers remorse or whatever. And then you get penalized.

This APP causes more issues than it is worth. EVERY TIME I fulfil an order (in the UK) SHOP sends my customer a DHL (USA) tracking number to my customer causing so much confusion. The are no settings to prevent this and ZERO support. It's just simply awful.

It's awesome! We've gained a lot of new customers through the app. We've been looking for new ways to grow our business and this may be the ticket!

To bad they double dip into your profits. They allow whatever retailer who is selling your product to be relisted on your own website for a higher price that they markup and you have to pay more fees. Also there is no way to prevent this except no using the app. Someone didn't think this through!!!

As far as I can see there is no way to adjust delivery dates. We sell fresh food that we make and prepare. The delivery dates shown to customers on these products are too short especially at holiday periods.
I do not see a way to correct this.

1) If you click you're having a bad experience with Shop App, it just spins and spins and never takes you anywhere. If you click you're having a good experience, the link to leave a review here opens up immediately.

2) If you have a customer who pays with Shop App and Shop Pay on installment, now Shopify keeps charging the customer monthly installments even after you've put in the cancel the order and refund the customer's money back.

That's very bad.

Double charging customers in a app that i didnt even want and was opted into by Shopify.

Seemless account activation, aesthetic interface and really simple editing format. A great platform to incorporate into your business for an additional sales channel.
Would highly recommend using the Shop app to any business owner.

It is an easy interface with Shopify and gets us out to a whole other group of customers. Note - you have to update it, just like your website, but separate from your website. When I update sales etc - I look at both places to make sure they are correct.