Reviews (5,673)

Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing product visibility and boosting sales, noting its user-friendly interface and easy setup. Key features like real-time order tracking, secure checkout, and personalized recommendations are valued for improving the shopping experience. Merchants also appreciate the eco-friendly delivery options and seamless Shopify integration, with customer service noted for its responsiveness and helpfulness in supporting marketing strategies and brand loyalty.

February 23, 2025

Shop is clean, organized and easy to use. While they are developing new designs, tools and resources to better promote services and business, the app does well to translate the experience of our individual storefronts into the Shop space and effective POS purchasing.

Looking forward to growing with the app and finding even larger communities that appreciate ease of business and quality of service ...

Ma'ema'e PTSA
United States
Almost 2 years using the app
January 9, 2025

I love this app because it gives me another option to increase the visibility of my products. My customers love it because of the ease and trust it provides when shopping with my brand.

Bougie Brown Girl Co.
United States
Over 1 year using the app
January 16, 2025

There is a lot to learn but once you figure it all out it becomes easy.

Designs by Sines
United States
12 months using the app
December 9, 2024

I've loved it and have gotten a lot of exposure from it. I wish there was a better way to market myself there and expand my business to reach more customers

Goloxinas
United States
Over 1 year using the app
January 15, 2025

Bravo Shop , this app is fantastic I am surprised at how much business I receive through Shop . Keep up the amazing work, Shop is a great sales channel and If your not utilizing it you will be throwing away sales .

RMKA SELECT
Canada
About 1 year using the app
December 12, 2024

Shop has helped us find new customers that we may of not found using other channels.

GOVintage Jewelry and Collectibles
United States
About 2 years using the app
February 23, 2025

Hello, I have this message "Shop has noticed your store doesn't meet shopping requirements." And now I can't receive payments. Never had any problem before and now this? Can someone help and tell me what I need to do? I didn't even receive an email. I have no answers and there is nothing I can do on my side. Thank you

We are The Future
France
Almost 2 years using the app
February 17, 2025

This app is great with exception of Shop Advertising campaigns, they offer campaigns base on the sale with a ROI that you select but it is a lie , as i just had a sale for $470 and they charge me $360 for advertising charges and my ROI was 2.5 . So $360 is not an ROI of 2.5 .They anwser that in the small letters the ROI is not guarantee and they will charge you what they want and if you cancel ...

Amalia J & Boutique
United States
Over 3 years using the app
January 9, 2025

Shop has streamlined our process and provided up-to-dated information to our end customers

MOVING COFFEE ROASTERY
Canada
Over 1 year using the app
December 28, 2024

I do see a lot of sales and its not much effort on my end to get it running . On my dashboard it says I have 5k followers but how do i see my growth or followers on the dash ?

Toy Snowman
Canada
Almost 3 years using the app