Reviews (5,608)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for increasing website traffic, sales, and customer engagement. Key features include real-time order tracking, secure payment options, and seamless Shopify integration. The user-friendly interface is ideal for new merchants, and Shop Pay enhances payment ease, boosting sales. Reviewers appreciate the continuous updates, reliable performance, and responsive customer service, making it a valuable tool for online business operations.

December 9, 2024

I've loved it and have gotten a lot of exposure from it. I wish there was a better way to market myself there and expand my business to reach more customers

Goloxinas
United States
Over 1 year using the app
December 12, 2024

Shop has helped us find new customers that we may of not found using other channels.

GOVintage Jewelry and Collectibles
United States
About 2 years using the app
January 9, 2025

I love this app because it gives me another option to increase the visibility of my products. My customers love it because of the ease and trust it provides when shopping with my brand.

Bougie Brown Girl Co.
United States
Over 1 year using the app
December 5, 2024

It’s been great I started my Shopify about 2 years ago and I’m actually seeing an increase in sales after interacting with the app itself buying things I actually like and things like that ,I will continue to keep shopping and selling on the app!!

A Martian’s Closet
United States
Over 1 year using the app
January 16, 2025

There is a lot to learn but once you figure it all out it becomes easy.

Designs by Sines
United States
12 months using the app
December 23, 2024

Shop is a widely used platform for businesses and consumers alike. It acts as a hub for e-commerce and package tracking, making online shopping easier for both sellers and buyers.

Here’s an overview of how Shop is commonly used:

For Businesses:
Order Management: Shop connects with e-commerce platforms like Shopify to help businesses manage orders efficiently.
Customer Engagement: The app allows businesses to communicate with customers, send updates, and promote brand loyalty.
Analytics: Businesses can use Shop to gain insights into customer behavior and improve marketing strategies.
For Customers:
Seamless Shopping: Shop enables easy browsing, buying, and checkout with saved payment details and shipping addresses.
Order Tracking: Users can track their packages in real-time, consolidating shipments from multiple retailers into a single view.
Sustainability Focus: The app highlights carbon-neutral delivery options, which appeals to eco-conscious consumers.
If you're a business owner using platforms like Shopify for your store, integrating with Shop can improve your customer’s experience by providing transparency and convenience. It also helps you build trust and loyalty, which are critical for new brands like KSL&CO. Would you like insights on setting up or optimizing your presence on Shop?

Kreate Self-Love
United States
About 2 months using the app
December 28, 2024

I do see a lot of sales and its not much effort on my end to get it running . On my dashboard it says I have 5k followers but how do i see my growth or followers on the dash ?

Toy Snowman
Canada
Almost 3 years using the app
January 15, 2025

Bravo Shop , this app is fantastic I am surprised at how much business I receive through Shop . Keep up the amazing work, Shop is a great sales channel and If your not utilizing it you will be throwing away sales .

RMKA SELECT
Canada
About 1 year using the app
January 9, 2025

Shop has streamlined our process and provided up-to-dated information to our end customers

MOVING COFFEE ROASTERY
Canada
Over 1 year using the app
October 26, 2024

I have an incredible experience on Shop’s platform! The entire process was seamless, from browsing to checkout. Their well-organized website made it easy for me to find exactly what I was looking for without any hassle. I appreciated how they provided detailed product descriptions and helpful reviews, making me feel confident in my choices.

The checkout process was smooth and secure, and I received my order quickly. The packaging was sturdy, and everything arrived in perfect condition. Their customer service team was responsive and genuinely cared about my experience, promptly addressing my questions. It was a refreshing experience, and I’ll be shopping with them again!

Cartor Stores
United States
Over 1 year using the app