Reviews (6,701)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants value this app for boosting sales and enhancing customer engagement. They praise its clean interface, real-time notifications, and order tracking. Integration with Shop Pay and product reviews builds brand trust. The app is easy to set up, user-friendly, and offers responsive support. Features like accelerated checkout, secure payments, and workflow automation save time and effort, making it accessible for beginners.
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We’ve really enjoyed using the Shop app for our store. It has helped bring in new customers, increased visibility for our products, and made the shopping experience smooth for mobile buyers. The integration with Shopify is simple, and posting products and content through Shop has been a great additional source of traffic and sales for our boutique. We especially like how easy Shop Pay makes checkout for customers.
So far It a good. The platform is highly effective at driving actual sales and conversions, not just empty traffic. Ad spend can be higher than expected, requiring active management and optimization to maintain healthy profit margins. It is framed as a "high-performance" tool—powerful and scalable, but one that requires a bit of a learning curve to master the efficiency of the spend.
Great exposure of my business my last 4 sales have been from shop and my views have been in the hundreds.
Very user friendly. Initial campaigns are getting excellent return on ad spend
I am extremely happy with Shop! It has helped to increase my sales while lowering my advertising costs, as well as decreasing my concern for fraudulent orders. Shop has been a game changer for my small business. Thank you to Shopify and Shop!
Has given our customers an easy way to process payments. Speeds up checkouts and improves conversion rates.
Caution to retailers outside US. If customer buys your product using their Shop App account, they charge the customer US taxes and remit it immediately! And you have to pay the credit card fees to collect it. BUT if the order is cancelled and refunded for any reason, Shopify refunds the customer but make YOU pay the taxes even with the order cancelled and refunded!
Here is the interesting part, if the same US customer shops directly on your Shopify store, they pay no tax!
This is all because of a court ruling that Shopify 's shop app store is considered a US seller and must charge US tax.
Shop App only benefits Shopify.
The app informed me that I needed to work on my store because my store wasn't discoverable to buyers which is something I didn't know. The steps to correct the issue was easy to follow and complete
I’ve been using the Shop app and it’s been a great experience so far. It’s really easy to use, with a clean and intuitive interface that makes managing everything simple. Since I started using it, I’ve also noticed a boost in sales, which has been a huge plus. Definitely recommend it to anyone looking for a straightforward and effective tool for their business!
We've been very happy using the Shop app. The accelerated checkout makes the purchasing process incredibly quick and seamless for customers, and we've noticed an improvement in our conversion rate since enabling it. Anything that removes friction at checkout is a big win for an online store.