Reviews (2,003)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
All reviews
July 14, 2026

The support is among the best I've found in a Shopify app. Harish from the CX team answered every technical question in detail and with honesty — he even reproduced the issue on our store and explained exactly how the tracking works under the hood. The Shopify → Brevo sync works well (contacts, attributes and purchase data verified with real orders), and reverse sync can be controlled from settings.
Worth knowing: checkout events are client-side (cookies/browser session), so abandoned cart recovery won't capture every visitor — a platform limitation to be aware of before building automations on those events. The team is transparent about it, which I appreciate.

KARKASA
Spain
27 days using the app