Joy Loyalty Program & Rewards

Joy Loyalty Program & Rewards

Reviews (1,692)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
All reviews
July 16, 2026

App seems to work well and has lots of customization - possibly too much as it makes launching a bit more complex. The customer support has been excellent to work with though and I would recommend the app.

The Latest Drop
United States
24 days using the app
Joy Loyalty Program & Rewards replied July 22, 2026

Thanks for the honest feedback! We know Joy's flexibility can mean more choices to make during setup, and we're always looking for ways to simplify the initial launch experience without cutting the customization that lets merchants build the program that fits them.

Really glad our support team could help smooth that out for you. If anything is still unclear as you keep customizing, our live chat team is always here to walk through it with you.