Zopi: AI AliExpress Dropship

Zopi: AI AliExpress Dropship

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Reviews (276)

Overall rating
4.4
Counts per rating level
  • 87% of ratings are 5 stars
    239
  • 5% of ratings are 4 stars
    15
  • 1% of ratings are 3 stars
    2
  • 1% of ratings are 2 stars
    4
  • 6% of ratings are 1 stars
    16
All reviews
July 17, 2026

I cancelled my free plan but was still charged. I can't even request a refund for an app that isn't even installed on my Shopify account.

Ishara Pets
Germany
About 1 month using the app
Zopi ⭐ replied July 23, 2026

Hi,

We're sorry to hear about your experience and understand how unexpected billing can be frustrating.

After reviewing your account, we confirmed that your store was subscribed to the Scale Plan, not the Free Plan. Shopify charges for the current billing period, while cancelling a subscription only prevents future renewals.

We've already reached out to you via email with more details about your subscription and have been working with you to resolve this matter. When you have a chance, please check your inbox (and spam folder if needed) and reply to our email so we can continue assisting you.

Our team is always here to help and will do our best to ensure any concerns are resolved as quickly as possible.

Daisy from Zopi Support Team