Zopi: AliExpress Dropship, POD
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Reviews (275)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ease of installation and effectiveness in streamlining the dropshipping process. They praise its user-friendly interface, AI features, and scalability with various plans. The 24/7 customer support is particularly valued by beginners, with a free plan option available. Merchants appreciate the knowledgeable and responsive support team, enhancing their e-commerce operations.
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By far the greatest app I’ve used for drop shipping. I recently needed help fulfilling orders, Paula from the support team was so helpful, she sound me another supplier that could fulfill my orders and mapped it to my shopify store.
All the done in minutes.
Thank you
Zopi is overcharging yet providing any useful features. So I'm using this app for the past 1 year and its finally time I'm getting rid from it. It often fulfills the orders automatically through its own expensive suppliers and the tracking is just crap. Not even track a single item. It says merchant limit reached, although I've not seen eve a single tracking information.
Hi there,
My name is Daisy, Support Lead at Zopi. First and foremost, I want to sincerely apologize that your experience with Zopi has been frustrating. We genuinely regret that we haven’t met your expectations, and we truly value long-time users like you.
Let me address the key concerns you raised:
"Zopi is overcharging yet providing no useful features." We’re sorry you feel this way. Zopi is built to automate key dropshipping tasks — including product importing, fulfillment, smart pricing, AI content, and tracking — to save your time and effort. If there are specific features you found lacking or pricing concerns you’d like to highlight, we’re more than happy to listen and improve.
"It fulfills orders automatically through its own expensive suppliers."
Actually, what you're referring to sounds like our Smart Supplier feature — designed to help sellers like you save time and maximize profit. When enabled, Smart Supplier automatically selects the best available supplier based on:
- Faster shipping time
- Higher reliability
- Better profit margins (based on product + shipping cost)
That said, it’s 100% optional. You can always select your own preferred supplier. To clarify, our internal review shows that only 5 out of your 850+ recent orders were fulfilled via Smart Supplier — and none of those resulted in complaints or refund requests. But if there are specific orders you’d like us to review, we’re more than happy to help!
"The tracking is just crap. Not even track a single item. It says merchant limit reached."
We totally understand how important tracking is for your business. Regarding the “Merchant limitations reached” error — this message appears because your current Basic plan ($19.9/month) includes 15 monthly tracking quotas.
After reviewing your account, we can confirm that all 15 quotas were used in July, which is why no further tracking updates were processed.
This limit resets monthly. To avoid this issue, you may consider a higher-tier plan or contacting our support team. We will offer the solution that works best for you.
We’d be truly grateful for a chance to help resolve this with you. If you’re open to it, we’d love to set up a quick support session.
Thank you again for your feedback — it’s users like you that help us build better.
– Daisy & the Zopi Support Team
Ross was great customer service. She went beyond fixing my issue to better understand other issues i was having with my store. Thank You Ross
I had an issue with an order and I contacted the Zopi support team with special mention to (Ross) was so amazing to deal with, so professional and handled my matter efficiently and really sorted out my problem. Thank you again Ross
Excellent customer service with brilliant staffs who make sure solve your problem. Strongly recommend.
Scarlet was very helpful and patient with me.
Great customer service and were able to sort the problem for me without any of my input, 10/10
I received instant help with linking accounts
un service top qualité je suis totalement nul le système m'a accompagné dans toutes les démarches
This app is very helpful. I am new to dropshipping and this app helps simplify it for me.