Reviews (2,537)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its wide range of products and easy-to-use interface, which simplifies the dropshipping process and enhances store offerings. They value the real-time support and efficient order fulfillment features that streamline store management. The customer support team is highly praised for being responsive and available 24/7, crucial for smooth business operations.
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The app is taking time to learn. The customer support is all 5 stars, hands down. My first drop shipping order was sinking but then Minn helped in every way to set the order straight, get it on track, and have it get fulfilled! I make a strong recommendation based on the help I just received from Minn. Great work
all though my issue was not resolved at this time everyone involved was very helpful and I no they will do there best to get it resolved very soon it's always o pleasure working with the zopi staff thank you for you're support
Im really satisfied with Zopi, they have a really big soritment and variations when it comes to products and their customer service is exccellent, you can contact them 24/7 and they will alwys help you and solve the problem or the question, i got help today from a staff called "Ross", she helped me fast with my problem, she has really good communication and makes sure that i get all the help that i need.
Had some issues with order Fulfillment but I had great support from Ross who is part of the team and she helped me with my issue and now it's been sorted.
great app! but the amazing support from support agent Ross was out standing. no other words to add! thank you Ross for the support keep up the good work.
Azalea helped me resolve my issue with my first sale today very easily and with a great attitude and patience. I am very pleased with this app and its fast and efficient assistance
⭐⭐⭐⭐⭐
I recently had the pleasure of working with Minn on Zopi, and I couldn't be more impressed with her exceptional help and understanding. From the moment I reached out, Minn was not only knowledgeable but also incredibly patient and supportive throughout the entire process.
Her ability to address my concerns with such clarity and empathy made all the difference. Whether it was guiding me through technical details or simply offering a listening ear, Minn went above and beyond to ensure everything was handled smoothly.
Minn’s dedication to customer satisfaction is truly commendable. Her expertise, combined with her warm and approachable demeanor, makes her a standout representative. I highly recommend reaching out to Minn for any support needs on Zopi—you won’t be disappointed!
Thank you, Minn, for your outstanding assistance!
Really helpful. I removed my variant and Lana helped me to fulfill my ordorder manually. I only had to order and she did the rest for me which was a big relieve. Thank you so much!
I am new to the platform and had trouble with my first order. Scarlet helped me alot and answered a few other questions I had along the way of getting this done. She was great.
The app has potential, but there are several issues. The German translation is often poor and confusing, making it difficult to use. Additionally, the error messages are vague and unhelpful. Another downside is that the settings keep resetting themselves, which is very frustrating. I hope for improvements!
Dear Stein.Kunst.Werk.,
Thank you for your feedback. We understand your concerns and apologize for any inconvenience this may have caused.
We've sent you an email to gather more information about the issues you mentioned. This will help us investigate further and find the best way to assist you. We look forward to hearing from you soon.
If you have any other questions, please feel free to reach out.
Lee Ly
Customer Service Team