Zopi ‑ AliExpress Dropshipping

Zopi ‑ AliExpress Dropshipping

Reviews (2,523)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer support, ideal for both beginners and advanced users. They value the seamless setup and fulfillment process, which simplifies managing dropshipping orders. The app offers a diverse product range and features a 24/7 support team known for their patience and effective problem-solving, often providing detailed guidance and screenshots to enhance business operations.

December 18, 2024

great app! but the amazing support from support agent Ross was out standing. no other words to add! thank you Ross for the support keep up the good work.

Helios T.S.F.
Netherlands
About 1 year using the app
December 16, 2024

Really helpful. I removed my variant and Lana helped me to fulfill my ordorder manually. I only had to order and she did the rest for me which was a big relieve. Thank you so much!

Alfa Survival
Netherlands
10 months using the app
December 28, 2024

Im really satisfied with Zopi, they have a really big soritment and variations when it comes to products and their customer service is exccellent, you can contact them 24/7 and they will alwys help you and solve the problem or the question, i got help today from a staff called "Ross", she helped me fast with my problem, she has really good communication and makes sure that i get all the help that i need.

Miroya
Sweden
About 1 month using the app
January 7, 2025

Azalea helped me resolve my issue with my first sale today very easily and with a great attitude and patience. I am very pleased with this app and its fast and efficient assistance

The Peachy Club
Spain
About 1 year using the app
January 2, 2025

I am new to the platform and had trouble with my first order. Scarlet helped me alot and answered a few other questions I had along the way of getting this done. She was great.

EFFORTLESS
United States
About 1 month using the app
December 27, 2024

⭐⭐⭐⭐⭐

I recently had the pleasure of working with Minn on Zopi, and I couldn't be more impressed with her exceptional help and understanding. From the moment I reached out, Minn was not only knowledgeable but also incredibly patient and supportive throughout the entire process.

Her ability to address my concerns with such clarity and empathy made all the difference. Whether it was guiding me through technical details or simply offering a listening ear, Minn went above and beyond to ensure everything was handled smoothly.

Minn’s dedication to customer satisfaction is truly commendable. Her expertise, combined with her warm and approachable demeanor, makes her a standout representative. I highly recommend reaching out to Minn for any support needs on Zopi—you won’t be disappointed!

Thank you, Minn, for your outstanding assistance!

66 Fam & Fabulous Products!
United States
2 months using the app
November 20, 2024

Excellent App makes everything easy and stress free, I've needed assistance a few times and the customer service at on the chat is excellent, Ross helped me today and Azelia in the past both excellent, help fix any problems and explain why it happened. excellent service

My Childrens Boutique
United Kingdom
4 months using the app
December 27, 2024

User interface is very friendly and I have had good experience getting assistance from Zopi support when Needed. Ross was very helpful and patient with me, as this is my first time using Zopi. Thank you Ross!

ZenPendant™
United States
30 days using the app
December 17, 2024

This was my first time placing an order to fulfill a customer order. The process in and of it self is antiquated and frustrating beyond belief. However, there was light at the end of the tunnel for me because I had the absolute most patient customer support representative, Azalea. I was chatting with via email and two chat windows at one point but she never missed a beat.

It was a pleasure working with her.

Words Have Power
United States
7 months using the app
Zopi ⭐ replied December 18, 2024

Dear Katina,

We appreciate your review of our app and we apologize for the inconvenience you have experienced. We value the feedback from our customers and we strive to enhance our service.

Our team is dedicated to resolving any problems or difficulties you may have faced and we have verified that your issue has been forwarded to our Internal team. One of our representatives has contacted you to discuss your feedback in more depth.

We hope to receive a response from you so that we can provide you with the assistance you need.

Thank you for your trust and we wish you all the best!

Sincerely,
The Zopi Support team.

December 11, 2024

The support is great! I had trouble navigating the app, and Scarlet helped me resolve things quickly!

Latine Merch
United States
11 months using the app