Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and intuitive dropshipping features. Many appreciate the free plan, excellent customer support, and live chat feature. The app is praised for its product mapping, automation, and research tools, simplifying the order fulfillment process. It's described as a game changer for streamlining the dropshipping process.

April 5, 2024

The support has been fantastic. Ross was very patient with me, clearly laid out possible remedies with clear instructions (and even pictures, showing how to resolve the issue).

Smooth Sale Shop
United States
8 days using the app
February 11, 2024

Rocy the Zopi agent who was helping me was so very kind patient and knowledgeable with me. she walked me step by step and knew exactly how to direct me for all my needs! 10/10 service

MimisCrystals
United States
3 months using the app
March 4, 2024

Used this app to fulfill Ali express orders by listing them in shopify+ebay. Since this was my first time, i worked with Rocy from Zopi Customer Service. She understood my setups and helped me with the steps for fulfillment. Did not face any issue with this integration and fulfillment steps.

Ritzs Shop
United States
13 days using the app
February 20, 2024

Scarlet: Thank You very much! because this process of November 2023 was for me difficult , i staying in stress for the problem for cancel or not cancel , but today . I feel great , I given 5 to Scarlet!

MAYRA AND COMPANY INC
United States
About 2 months using the app
Edited April 15, 2024

Thanks Violette for being so helpful. Your team always helps to clear any doubts whenever i face them.

SRC Outdoor Store
Malaysia
29 days using the app
Edited April 13, 2024

The support team is amazing! Ross and all of them. The best CS ever!! Rocy this time was awesome too!

American Tut
United States
3 months using the app
April 21, 2024

Ross was a huge help in navigating Shopify-Zopi orders, and filled in a lot of blanks when things became murky. I really appreciate their patience and understanding, and know that their assistance makes this app a breeze to work with.

Cosmic Designs and Fashions
United States
7 days using the app
December 30, 2023

I'm very impressed with the Zopi App. I have been using it a few weeks and have to say it makes my drop-shipping business straightforward. I have of course had to get used to some aspects of the process but with the prompt, professional and extremely fast and helpful help desk feature every question i have needed answered has been done, Today i dealt with the amazing Nim who yet again came to my rescue and clearly explained how to remedy my issue, Nim has been there when i needed her the last few days and has always explained the process clearly and i cant thank her enough.

Cmrf Products
Ireland
4 months using the app
April 5, 2024

The support I have experienced has been wonderful. I truly appreciate the step by step help and quick response.

My Store
United States
3 months using the app
April 21, 2024

It isn't convenient to search one source at a time in order to then filter and sort by order number. If you could fix it to search both at the same time, that'd be the best. The inconvenience for me is having to search two sources and then cross-filtering the order or list count to determine trust worth sources and costs vs. value. Centralizing seemed like a game changer but I guess ill need to keep looking

Beauty on Locke
United States
About 2 months using the app
FireApps replied April 23, 2024

Dear Andrew,

Thank you for taking the time to share your thoughts about our app. We sincerely apologize for any inconvenience you've encountered and appreciate your patience as we work to resolve this matter.

Upon reviewing your comments, our team immediately prioritized enhancements to the filter feature. I am pleased to inform you that significant updates have been made to address the concerns you raised.

A member of our team has reached out to inform the update. We eagerly await your response so we can assist you further and address any outstanding issues.

Thank you for placing your trust in us. We are dedicated to ensuring your satisfaction and success.

Warm regards,

The Zopi Support Team