Reviews (2,540)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this dropshipping app for its exceptional customer support, noting the team's responsiveness and effective problem-solving. The user-friendly interface facilitates easy product finding and importing. Support is available 24/7, offering real-time chat assistance and detailed guidance for new merchants during setup and initial orders. The wide product range helps merchants diversify their offerings and improve business operations and order fulfillment efficiency.
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Really helpful. I removed my variant and Lana helped me to fulfill my ordorder manually. I only had to order and she did the rest for me which was a big relieve. Thank you so much!
i had a problem with fulfilling my orders to my customers, i got very good help from Scarlet and solved the issue
User interface is very friendly and I have had good experience getting assistance from Zopi support when Needed. Ross was very helpful and patient with me, as this is my first time using Zopi. Thank you Ross!
I highly recommend Zopi as it has been an incredibly valuable and helpful experience for me. The service provided was both efficient and beneficial, making the entire process seamless. I would also like to acknowledge Scarlet for her exceptional assistance—her support was invaluable and greatly appreciated.
Everything perfect, except when it's time to pay for orders. It's like a nightmare... One time your card gets declined, next time AliExpress glitches and you need to duplicate orders, shows one price in zopi, when you have to pay it's more and etc. Overall everything perfect, i'm really impressed by how the whole program is easy to use!
This was my first time placing an order to fulfill a customer order. The process in and of it self is antiquated and frustrating beyond belief. However, there was light at the end of the tunnel for me because I had the absolute most patient customer support representative, Azalea. I was chatting with via email and two chat windows at one point but she never missed a beat.
It was a pleasure ...
Dear Katina,
We appreciate your review of our app and we apologize for the inconvenience you have experienced. We value the feedback from our customers and we strive to ...
Had a question about sending out an order and Lana helped me out very quickly. Good customer service.
Vivian provided exceptional assistance, going above and beyond to resolve all my problems and concerns.
Her service was outstanding, and I couldn’t be more grateful for her support.
Truly an amazing experience—thank you, Vivian!
The support is great! I had trouble navigating the app, and Scarlet helped me resolve things quickly!
I was guided patiently by the support staff amd it made me understand fully how your system work and I found the directions very useful