Zopi ‑ AliExpress Dropshipping

Zopi ‑ AliExpress Dropshipping

Reviews (2,539)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this dropshipping app for its exceptional customer support, noting the team's responsiveness and effective problem-solving. The user-friendly interface facilitates easy product finding and importing. Support is available 24/7, offering real-time chat assistance and detailed guidance for new merchants during setup and initial orders. The wide product range helps merchants diversify their offerings and improve business operations and order fulfillment efficiency.

December 27, 2024

User interface is very friendly and I have had good experience getting assistance from Zopi support when Needed. Ross was very helpful and patient with me, as this is my first time using Zopi. Thank you Ross!

ZenPendant™
United States
30 days using the app
January 29, 2025

i had a problem with fulfilling my orders to my customers, i got very good help from Scarlet and solved the issue

vinterstamning
Sweden
3 months using the app
January 30, 2025

Everything perfect, except when it's time to pay for orders. It's like a nightmare... One time your card gets declined, next time AliExpress glitches and you need to duplicate orders, shows one price in zopi, when you have to pay it's more and etc. Overall everything perfect, i'm really impressed by how the whole program is easy to use!

DORA
Lithuania
4 months using the app
February 17, 2025

I highly recommend Zopi as it has been an incredibly valuable and helpful experience for me. The service provided was both efficient and beneficial, making the entire process seamless. I would also like to acknowledge Scarlet for her exceptional assistance—her support was invaluable and greatly appreciated.

Divine Design Prints
United States
About 1 month using the app
December 17, 2024

This was my first time placing an order to fulfill a customer order. The process in and of it self is antiquated and frustrating beyond belief. However, there was light at the end of the tunnel for me because I had the absolute most patient customer support representative, Azalea. I was chatting with via email and two chat windows at one point but she never missed a beat.

It was a pleasure working with her.

Words Have Power
United States
7 months using the app
Zopi ⭐ replied December 18, 2024

Dear Katina,

We appreciate your review of our app and we apologize for the inconvenience you have experienced. We value the feedback from our customers and we strive to enhance our service.

Our team is dedicated to resolving any problems or difficulties you may have faced and we have verified that your issue has been forwarded to our Internal team. One of our representatives has contacted you to discuss your feedback in more depth.

We hope to receive a response from you so that we can provide you with the assistance you need.

Thank you for your trust and we wish you all the best!

Sincerely,
The Zopi Support team.

December 10, 2024

Had a question about sending out an order and Lana helped me out very quickly. Good customer service.

QuickDock
Canada
3 months using the app
December 11, 2024

The support is great! I had trouble navigating the app, and Scarlet helped me resolve things quickly!

Latine Merch
United States
11 months using the app
December 9, 2024

I was guided patiently by the support staff amd it made me understand fully how your system work and I found the directions very useful

enjoyshopn
United Kingdom
About 2 months using the app
January 9, 2025

Vivian provided exceptional assistance, going above and beyond to resolve all my problems and concerns.
Her service was outstanding, and I couldn’t be more grateful for her support.
Truly an amazing experience—thank you, Vivian!

ShiftVolt
Australia
3 months using the app
November 10, 2024

So far Zopi has been great. and I just got done talking to Lana from cust support. She was quick and immediately picked up what my issue was, and noticed a possible issue down the line, even understand what the end goal was. So yes, so far as I can tell, Zopi if 5 starts. and as far a Lana go's, Tell your boss that I said to give you a raise and 3 more days of PTO added to your vacation! Good Job!

My Store
United States
3 months using the app