Reviews (2,540)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this dropshipping app for its exceptional customer support, noting the team's responsiveness and effective problem-solving. The user-friendly interface facilitates easy product finding and importing. Support is available 24/7, offering real-time chat assistance and detailed guidance for new merchants during setup and initial orders. The wide product range helps merchants diversify their offerings and improve business operations and order fulfillment efficiency.
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Zopi’s customer service is outstanding! They are quick to respond and always willing to help with any issues. Highly recommend for anyone looking for reliable support and smooth order management! *****
Wow that Customer Service is so Amazing and Informative. Jennie did a great conversation helping me understand the Procedure of Dropshipping and how the process works. Thank you Jennie.
So far Zopi has been great. and I just got done talking to Lana from cust support. She was quick and immediately picked up what my issue was, and noticed a possible issue down the line, even understand what the end goal was. So yes, so far as I can tell, Zopi if 5 starts. and as far a Lana go's, Tell your boss that I said to give you a raise and 3 more days of PTO added to your vacation! Good Job!
It works good so far, and if I have any issues, they do great in helping and getting to my problems in a very good timely manner!
I got great help from Ross to resolve my issue.
Thank you so much
all questions answered great, finally I got to know how everything works
Excellent App makes everything easy and stress free, I've needed assistance a few times and the customer service at on the chat is excellent, Ross helped me today and Azelia in the past both excellent, help fix any problems and explain why it happened. excellent service
I was confused about my first two orders that came in through and how Zopi handled fulfillment. Vivian, thru the Help Desk, helped me a ton. It's 8PM here and she was readily available to help me understand the process. Great customer service.
fixed fast and polite , happy using their services as a first time ecommerce store it makes it a good experience .
I just started using Zopi - AliExpress Dropshipping and I love the experience so far. I just placed my first order and the customer support has been phenomenal.