Pandectes GDPR Compliance

Excellent support from Natalie. I was configuring Google Consent Mode V2 on a fairly non-standard setup — my GA4 and Google Ads run through the Shopify Google & YouTube channel rather than Tag Manager — and I needed to be sure I wouldn't end up with duplicate page views or double-counted conversions before unpausing a campaign.

Natalie answered clearly and specifically, explained exactly how Advanced consent mode behaves for visitors who decline, and pointed me to the right setting to avoid duplication. She also checked my store directly and confirmed only strictly necessary cookies were firing before consent. When a setting hadn't saved properly on my side, she spotted it and told me — which saved me from thinking I was compliant when I wasn't.

Fast, accurate, and she engaged with the actual technical detail instead of sending generic links. Exactly what you want from support when there's ad spend on the line.