Reviews (46)

Overall rating
3.5
Counts per rating level
  • 46% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 11% of ratings are 2 stars
  • 26% of ratings are 1 stars
All reviews
August 21, 2026

Our experience with Lulu Direct has been wonderful. The process from purchase to books received is so seamless and requires no involvement on our end, unless there is something specific to check on. The customer service is quickly responsive and always resolves issues quickly and effectively. Our customers love their high-quality, beautiful prints. Printing and shipping is a complex business with so many parties and moving parts involved, and Lulu coordinates it wonderfully. We appreciate the personal service we receive on our account and greatly value our relationship with Lulu Direct!

Harbor and Sprout
United States
Over 2 years using the app