Gorgias: AI, Helpdesk & Chat

Name: Gorgias: AI, Helpdesk & Chat
Brand: Gorgias Inc.
Rating: 4.3 (705 reviews)

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Reviews (705)

Overall rating

4.3

Counts per rating level

82% of ratings are 5 stars
578
5% of ratings are 4 stars
34
1% of ratings are 3 stars
9
2% of ratings are 2 stars
11
10% of ratings are 1 stars
73

All reviews

August 27, 2026

Very poor after sales support.

LTD Commodities

United States

About 2 months using the app

Gorgias Inc. replied September 4, 2026

Thank you for the feedback, and we're sorry your Support experience fell short. We've reviewed your case history, and our Leadership team is following up with you directly by email to make sure everything is resolved. We'd appreciate the chance to make this right.