Reviews (3,138)
When the app works it is great. We liked it so much that we implemented it into our second Shopify store. But it is have become very unstable and unreliable. We are no longer to take new subscription orders over the phone because we either 1) have no access to our ReCharge account or 2) the ReCharge customer list from the wrong store appears. The only work-around we have is to close all browsers and restart our computers. If you have a lot of customer orders this App will not work for you.
Customers are unable to edit or cancel their subscriptions from their accounts on any browswer or mobile device. We have to manually do this for them.
Support is very friendly & responsive but they give us the same excuses as to why their product doesn't work and do not follow through on promises to fix these major issues.
