Reviews (1,513)
Positive
- The support is available quickly to help you on the integration part
- They follow up on topic even after you close the conversation
Negative
- Integration does not contain anyway to capture the customer language (critical on my use case)
- Critical data retention issue. Note that even after you disconnect the Shopify from Mailchimp all your contacts will remain in Mailchimp (even if the pop up says otherwise).
- Moreover, if you delete manually the contacts, they remains in "hidden database". How do I know this ? I tried to synch them back and support told me it is impossible because you deleted them in the past ! Oh yeah, how do you know this without keeping a record ? We don't have the same definition of deletion
I have strong concerned now about the data policy of Mailchimp.
Mailchimp : I am opened to edit my review if you prove me otherwise for the data retention issue. For now, support did not convince me
