Reviews (705)

Overall rating
4.3
Counts per rating level
  • 82% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
All reviews
September 8, 2026

Our small Support Team has started working much closer with our CSM, Emely Tapia, over the last couple of months and we couldn't ask for better guidance! She has been so attentive and helpful with our deep dive into optimization projects, particularly with our AI Agent, as we head into the peak season. Thank you for all you do, Emely!

Stoko
United States
Over 3 years using the app
Gorgias Inc. replied September 9, 2026

Thank you so much for taking the time to write this wonderful review! 🫶🏻
We'll be sure to share your kind words with Emely; she'll be thrilled to hear that her guidance has made a real difference for your team.
It's great to know the AI Agent work is setting you up well for peak season, and we're excited to keep building on that momentum together.