Aftersell Post Purchase Upsell

Name: Aftersell Post Purchase Upsell
Brand: Rokt
Rating: 4.9 (1051 reviews)

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Reviews (1,051)

Overall rating

4.9

Counts per rating level

94% of ratings are 5 stars
990
2% of ratings are 4 stars
25
0% of ratings are 3 stars
2
1% of ratings are 2 stars
10
2% of ratings are 1 stars
24

All reviews

September 22, 2026

Charged for years despite not using the app

I recently discovered that I’ve continued to be billed monthly for AfterSell despite not actively using the app for years. I’ve contacted support to resolve this - waiting to hear back..

I’m disappointed that these charges continued for so long and am hoping AfterSell will review the account usage and make this right. I’ll update this review to reflect how the team ultimately resolves the issue.

Watches by Andrew

Canada

Almost 2 years using the app

Rokt replied September 22, 2026

Hey Andrew! Brandon here - I'm the Support Lead for Aftersell. Great to connect with you!

I appreciate you taking the time to leave us this review to bring awareness to your situation. I can see that you were chatting with the team a few hours back about things!

I've sent you an email directly to help move things along quickly for you. Please keep an eye on your email inbox for my message and we'll get things resolved!