Reviews (1,276)
怎么乱收费，都取消不掉订阅，骗子
Hi Lianrong,
Thank you for sharing your feedback, and I am truly sorry for the frustration this situation has caused. I completely understand how upsetting it is to see unexpected charges.
The charges you are seeing are likely related to Usage-Based Billing (UBB), which triggers when products are actively linked or imported to your store. To help clarify how this works, you can review our full Zendrop Billing Documentation: https://support.zendrop.com/en/articles/9917574-understanding-usage-based-billing-for-zendrop-subscriptions-through-shopify
We want to make this right and help you sort out your account immediately. I have just sent a direct email to the address linked to your store with the next steps to resolve this. Please check your inbox (and spam folder, just in case) and reply to me there so I can assist you with your subscription status and billing.
Looking forward to helping you get this resolved!
–Darlene, Zendrop Customer Experience
