Reviews (6,383)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
All reviews
October 2, 2026

The support agent was patient and helpful while I worked through setting up personalized Alibaba products for my Shopify store. She answered my detailed questions about customization, supplier mapping, payment, shipping and tracking, and clarified how the settings work on the Basic plan. I’m still preparing my first test order, but her guidance helped me understand the process and feel more confident about the next steps. Thank you for taking the time to help!

Mama Plants
United States
4 months using the app
DSers replied October 14, 2026

Hi Mama Plants,

Thank you for your kind words and support! 😊

We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.

We believe every business journey has its challenges, and we’re always happy to be here to support our users whenever they need us. Thank you for choosing DSers, and we look forward to continuing this journey together with you.