ESC Size Charts

We have been a long time customer. Today we had a new launch and started getting customer messages asking why the size charts weren't up. So we started to research and it does appear this company is defunct. They don't answer emails, quick chats or phone calls. In fact, their phone number has been deactivated for the NY office. I understand businesses close, but as a Shopify Platinum Partner this is super disappointing. No heads up was given so businesses could pivot and find a new solution for their company.