Lucky Orange Heatmaps & Replay

Thank you for being a customer with us for the past three years and for sharing your feedback. We’d appreciate the opportunity to better understand what changed in how you view the value of Lucky Orange.

Microsoft Clarity provides great basic tools for heatmaps and session recordings, but Lucky Orange is built for what comes next. We connect behavior to your Shopify data, so you can see which sessions turned into orders and where shoppers dropped off.

You can act on problems in the same place you find them. Chat live with a shopper who's hesitating, run a survey asking why visitors leave, use form analytics to find the exact field causing drop-off, and post announcements to guide visitors.

We're Built for Shopify and work directly with Sidekick, so these insights show up where you already work.

When you need help, you get our support team, not a community forum.

If you aren't getting value from these features today, we'd like to walk through your account with you, show you where it can drive more revenue and make sure your plan fits how you use it. Please reply to our 10/7 email or reach us at support@luckyorange.com.

Regards - Will from Lucky Orange