ShipX ‑ Shipping Rates & Rules

Great support from Jenifer. We sell several product sizes from one location to 25 countries and had issues with duplicate zones across our shipping profiles. Jenifer reviewed our setup with read-only access, answered every question in detail, explained how zone sync works, and enabled a backend option that lets us keep one rate per zone. Clear answers, quick replies, and no changes made without our approval. Thank you!