Reviews (1,163)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
August 6, 2026

Great fit to provide advanced live rates from our carrier for larger case packed orders to our wholesalers. Ran into an issue with the setup, chat support was able to sovle in moments

Kit-Cat Klock
United States
7 days using the app
July 15, 2026

Great app with excellent customer support. VP was quick to respond, helped us configure our shipping setup correctly, and guided us through the entire process. They were knowledgeable, responsive, and resolved our questions efficiently. If you’re looking for a shipping app backed by a team that provides outstanding support, I highly recommend it.

Polistini
United States
About 1 month using the app
July 15, 2026

Swetha was immensely helpful in guiding me on how to set up my shipping rates and get the most out of the platform. This app solves many issues we were running into as a business when trying to display complex shipping rates across a wide array of products. I highly recommend this app to anyone who needs a simple yet powerful shipping app for your online store.

bikeNOW
Australia
10 days using the app
July 15, 2026

ShipX has been an incredible app for our business. I've been using it for nearly two years, and it has consistently provided a reliable and flexible solution for managing our shipping needs. Setting up shipping rates based on product types and other conditions is straightforward, and the app offers a wide range of customization options.
What truly stands out is the exceptional customer support. The team has always been responsive and helpful, and I'd especially like to thank Deepan for his guidance and assistance in getting everything set up and running smoothly.
I highly recommend ShipX to any Shopify merchant looking for a robust, flexible, and easy-to-use shipping solution

Canadian Liquor Store
Canada
Almost 4 years using the app
May 7, 2026

This app has been invaluable to us. Our shipping needs are very complicated and the native Shopify shipping options barely scratch the surface.

Deepan was instrumental in getting all our shipping settings correct within the app. He was extremely helpful and worked into the wee hours to make sure everything was set up correctly and running smoothly. Highly recommend the app, the company, and Deepan!

BetterGrow Hydro
United States
3 months using the app
April 22, 2026

We used ShipX to handle complex zipcode-based shipping rules — different rates by region, free shipping thresholds, and several zone exceptions — and it handled all of it cleanly. When we ran into an issue with rates not showing up at checkout, Deepn from support walked us through the setup via Zoom call. It turned out to be a product data issue on our side — nothing to do with the app itself. Deepn was patient, professional, and spotted the problem quickly. Excellent support.

namjestaj-mima
Croatia
1 day using the app
August 6, 2026

Jennifer has been incredibly helpful throughout my experience. She's always friendly, knowledgeable, and quick to assist whenever I have questions. The app is also easy to use and has made everything much more convenient. I'm very happy with the service and would definitely recommend it to others!

Falcon Electrical
United Kingdom
1 day using the app
August 4, 2026

Vinduju and Varatharaj are extremely helpful with any technical queries we have had so far - great work guys!

RackZone
Ireland
11 months using the app
August 3, 2026

Tremendous customer service in helping out with the needs of our store!
Highly recommend it as the app itself is very user friendly for PC novices!

YardMaster International
United Kingdom
8 months using the app
July 30, 2026

Barath was very helpful in making sure I set this up properly and even provided help beyond the questions I asked on things I had missed.

B-Side Edition
United States
7 days using the app