Reviews (1,163)
Refine
-
By rating
Great fit to provide advanced live rates from our carrier for larger case packed orders to our wholesalers. Ran into an issue with the setup, chat support was able to sovle in moments
Great app with excellent customer support. VP was quick to respond, helped us configure our shipping setup correctly, and guided us through the entire process. They were knowledgeable, responsive, and resolved our questions efficiently. If you’re looking for a shipping app backed by a team that provides outstanding support, I highly recommend it.
Swetha was immensely helpful in guiding me on how to set up my shipping rates and get the most out of the platform. This app solves many issues we were running into as a business when trying to display complex shipping rates across a wide array of products. I highly recommend this app to anyone who needs a simple yet powerful shipping app for your online store.
ShipX has been an incredible app for our business. I've been using it for nearly two years, and it has consistently provided a reliable and flexible solution for managing our shipping needs. Setting up shipping rates based on product types and other conditions is straightforward, and the app offers a wide range of customization options.
What truly stands out is the exceptional customer support. The team has always been responsive and helpful, and I'd especially like to thank Deepan for his guidance and assistance in getting everything set up and running smoothly.
I highly recommend ShipX to any Shopify merchant looking for a robust, flexible, and easy-to-use shipping solution
This app has been invaluable to us. Our shipping needs are very complicated and the native Shopify shipping options barely scratch the surface.
Deepan was instrumental in getting all our shipping settings correct within the app. He was extremely helpful and worked into the wee hours to make sure everything was set up correctly and running smoothly. Highly recommend the app, the company, and Deepan!
We used ShipX to handle complex zipcode-based shipping rules — different rates by region, free shipping thresholds, and several zone exceptions — and it handled all of it cleanly. When we ran into an issue with rates not showing up at checkout, Deepn from support walked us through the setup via Zoom call. It turned out to be a product data issue on our side — nothing to do with the app itself. Deepn was patient, professional, and spotted the problem quickly. Excellent support.
Jennifer has been incredibly helpful throughout my experience. She's always friendly, knowledgeable, and quick to assist whenever I have questions. The app is also easy to use and has made everything much more convenient. I'm very happy with the service and would definitely recommend it to others!
Vinduju and Varatharaj are extremely helpful with any technical queries we have had so far - great work guys!
Tremendous customer service in helping out with the needs of our store!
Highly recommend it as the app itself is very user friendly for PC novices!
Barath was very helpful in making sure I set this up properly and even provided help beyond the questions I asked on things I had missed.