Overall rating
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, accurate shipping calculations, and easy integration with Shopify. They value its customizable shipping rates and cost-effective shipping option finder. The app is also praised for enhancing the checkout process and improving shipping cost accuracy with a metafields sync feature. The support team is often commended for their exceptional customer service and assistance during setup. It's recommended for those looking to streamline their shipping process and enhance their online shopping experience.

November 25, 2022

I installed this app and didn't quite feel certain about whether it would meet my needs in creating product & postal code specific rates. For this reason I scheduled a meeting with their Support team which was super easy to do & there were many open times for me to choose from within the day. Speaking with their team I was able to achieve exactly the set up that I needed, they helped to make it very simple, easy and worked with me through it. Very excited by this app's features and the fantastic support team behind me in doing so! Thanks so much Shiva!

Marg's Miscellaneous Boutique
September 14, 2023

Before discovering Shipeasy, online shopping was always a hit or miss for me, especially when it came to shipping fees and the tedious checkout process. But this app has completely revolutionized my experience, making it more seamless and hassle-free.

Shipping Costs Reimagined
One of the standout features of this app is the intelligent shipping cost adjustment. No longer do I have to navigate through endless promotions and confusing flat rates. Shipeasy does all the work for me, finding the most cost-effective shipping option available. This has saved me both time and money, and for that, I'm incredibly grateful.

Smoother Checkout Experience
We all know how frustrating an outdated or buggy checkout system can be. Shipeasy has completely fixed this issue by streamlining the process, ensuring that it is quick, secure, and efficient. Gone are the days of error messages and page timeouts; this app just works, every time.

Unmatched Customer Service
Last but certainly not least, the customer service is top-notch. Whether it's a technical issue or a general query, the support team is always just a click away, ready to solve any problem with a friendly attitude.

In conclusion, Shipeasy has not just made online shopping easier but also more enjoyable. I can't recommend it enough for anyone looking to improve their online shopping experience.

South Korea
3 days using the app
March 28, 2023

Overall, I have found Shipeasy to be a reliable and cost-effective provider of shipping solutions. Their online platform is user-friendly and makes it easy to compare rates from different carriers and choose the best option for your needs.

One thing I particularly appreciate about Shipeasy is their commitment to providing excellent customer service. I have reached out to their support team on a few occasions, and they have always been responsive, helpful, and friendly.

That being said, I have occasionally experienced delays in delivery times or issues with package tracking. However, these instances have been relatively rare, and overall, I am satisfied with the level of service I have received from Shipeasy.

If you're looking for a shipping solution that offers competitive rates and reliable service, I would definitely recommend checking out Shipeasy.

3 months using the app
Logbase replied March 28, 2023

We wanted to take a moment to express our sincerest gratitude for the wonderful review you left for us. Your kind words mean a great deal to us and we are so pleased to hear that we were able to provide you with a positive experience.

At our company, we always strive to provide the highest level of customer service and satisfaction, and it is truly rewarding to receive feedback that confirms we are meeting that goal.

Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊.

February 27, 2023

"I've been using this app for a few days now, and I have to say, I'm impressed! The user interface is intuitive and easy to navigate, which made getting started a breeze. The app has all the features I need to stay organized and productive throughout the day, including task list, and reminders. I also love the ability to customize my preferences and set my own goals.

What really sets this app apart is the level of support provided by the support team by name KAVIS (forgive me not remembering his complete names very well). Anytime I've had a question or issue, their customer service team has been quick to respond and incredibly helpful. It's clear that they care about their users and are committed to improving the app based on feedback.

Overall, I highly recommend this app to anyone looking for a comprehensive productivity tool with excellent customer support" thanks Emeka.

Valsomie Super Store
10 days using the app
Logbase replied February 27, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

May 21, 2023

Shipping Rates - Shipeasy is a wonderful app. Having thousands of unique SKU's with multiple rules and specific conditions makes it extremely difficult to setup an automated shipping app. Having built a custom freight management software before, this was much easier! The Team made it super easy and was always helpful to set up new and update rules. Having a team who will support the setup to the extent that we were helped is amazing. I couldn't recommend this app and the team enough. Special mention to Sowmiya who has been helping us along the way with excellent response time and always working with us to make the app very functional.

5 months using the app
Logbase replied May 22, 2023

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

Edited March 29, 2023

We were after a way to have different shipping rates for bulky and regular items, and for the cart to display these different rates automatically (instead of adding them together). We also wanted a free shipping threshold to apply to regular products but not bulky ones. This app was able to meet our needs perfectly.

They have amazing customer support and are happy to jump in a Zoom call to remotely walk you through all the steps required for your set up. Annie was extremely helpful in getting everything set up for us!
We recommend this app to anyone who has specific shipping requirements that cannot be met by Shopify's default system.

Crackerjack Costume
13 days using the app
Logbase replied March 29, 2023

“We're really grateful and appreciate you taking the time to share your rating with us."

October 21, 2022

I tried numerous other apps through Shopify and none of which worked for my specific needs until I found this one! I'm now able to offer First Class Mail and Priority mail using live rates. Setup was pretty simple and the support team was ALWAYS available to help with any questions day or night. If you are needing to ship by weight using USPS live rates, this is the app to use, trust me!!

Bubble and Fizzy
United States
2 months using the app
May 8, 2023

I'd have to say that my favorite thing about this app is the support. They have the best customer service and they are always ready to help and solve any problem your store might have. You can even schedule zoom meetings to go over your specific needs and get help setting up your shipping based on what you need.

United States
4 months using the app
Logbase replied May 9, 2023

Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊.

August 7, 2023

Shipping Rates - Shipeasy app has completely met our needs in calculating shipping based on weight and distance from our distribution center. Customer service is amazing - immediate, specific assistance (will hop on a zoom right away to resolve more easily or through chat), friendly and kind and very quick (I haven't wait at all and everyone I have talked to has been an expert who answered my questions). Siva has helped multiple times now and we are so appreciative. They even copied all of my settings from a different one of our stores, so that I didn't have to manually enter and worry about errors.

Ahimsa® Schools
United States
12 days using the app
Logbase replied August 10, 2023

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

May 4, 2023

As a long-time e-commerce business owner, finding an efficient and user-friendly shipping solution has always been a top priority. I am thrilled to say that my search has finally come to an end with the Shipeasy app! Not only does this app offer an incredibly intuitive interface, but it also provides unparalleled customer support, particularly from Siva, who made my onboarding experience seamless.

From the get-go, I was impressed by Shipeasy's clean design and easy-to-navigate features. The app simplifies the shipping process, saving me both time and effort in managing my orders. But what truly sets Shipeasy apart is its metafields sync feature, which automatically syncs product dimensions with each order. This capability has been a game-changer for my business, as it has greatly improved the accuracy of my calculated shipping costs.

During my onboarding process, I had the pleasure of working with Siva, who provided exceptional support. Siva patiently guided me through each step, answering all of my questions and ensuring that I was comfortable with the app's functionalities. Their attentiveness and dedication to customer satisfaction left a lasting impression, and I couldn't be more grateful for their assistance.

In conclusion, the Shipeasy app has revolutionized my e-commerce shipping experience, thanks to its innovative metafields sync feature and outstanding onboarding support from Siva. If you're looking for an accurate and efficient shipping solution, I wholeheartedly recommend giving Shipeasy a try. It's truly a game-changer for any e-commerce business owner!

Big Box Outlet Store
1 day using the app
Logbase replied May 5, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.