ShipX ‑ Shipping Rates & Rules

Great app with excellent customer support. VP was quick to respond, helped us configure our shipping setup correctly, and guided us through the entire process. They were knowledgeable, responsive, and resolved our questions efficiently. If you’re looking for a shipping app backed by a team that provides outstanding support, I highly recommend it.

Swetha was immensely helpful in guiding me on how to set up my shipping rates and get the most out of the platform. This app solves many issues we were running into as a business when trying to display complex shipping rates across a wide array of products. I highly recommend this app to anyone who needs a simple yet powerful shipping app for your online store.

ShipX has been an incredible app for our business. I've been using it for nearly two years, and it has consistently provided a reliable and flexible solution for managing our shipping needs. Setting up shipping rates based on product types and other conditions is straightforward, and the app offers a wide range of customization options.
What truly stands out is the exceptional customer support. The team has always been responsive and helpful, and I'd especially like to thank Deepan for his guidance and assistance in getting everything set up and running smoothly.
I highly recommend ShipX to any Shopify merchant looking for a robust, flexible, and easy-to-use shipping solution

This app has been invaluable to us. Our shipping needs are very complicated and the native Shopify shipping options barely scratch the surface.

Deepan was instrumental in getting all our shipping settings correct within the app. He was extremely helpful and worked into the wee hours to make sure everything was set up correctly and running smoothly. Highly recommend the app, the company, and Deepan!

We used ShipX to handle complex zipcode-based shipping rules — different rates by region, free shipping thresholds, and several zone exceptions — and it handled all of it cleanly. When we ran into an issue with rates not showing up at checkout, Deepn from support walked us through the setup via Zoom call. It turned out to be a product data issue on our side — nothing to do with the app itself. Deepn was patient, professional, and spotted the problem quickly. Excellent support.

Rajkumar was incredibly helpful in getting our ShipX setup exactly how we needed it. He took the time to understand our shipping requirements and implemented custom rules that fit our business perfectly.

He made the entire process smooth and easy, and thanks to his work, our site now runs seamlessly with the ShipX app!

Very good app with helpful features like the cart subtotal discounts and more. Vp was very helpful with setting up the app.

Support has also been excellent. They offered quick responses, clear explanations, and a genuine willingness to help us optimize our setup instead of just solving the immediate issue.

The scenario‑based automation lets us set different shipping logic by country, order value, and product collections and more, so customers see the right options without any manual intervention on our side.

Overall 5 stars for their support and product, especially Deepan was super helpful with setting up the app. Thank you so much.

excellent customer support from Barath. We use carrier based and Product based setup.

Deepan gave us great guidance with implementing 5 different product group scenarios.