Reviews (957)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for simplifying shipping operations and providing clear cost calculations to customers. It effectively handles complex shipping needs such as multi-vendor rates and multiple warehouse scenarios, making it ideal for Shopify Plus merchants. The user-friendly interface is reliable for various business models, and the customer support is exceptional, offering personalized help through Zoom and live chat to optimize shipping settings.

October 11, 2024

Great app, wonderful support. Vignesh was very helpful!! Very excited to use it in our store to have shipping rates calculated by distance.

Dreamee Home Furniture
United States
About 1 month using the app
October 29, 2024

Durkesh and me jumped on a call. He helped me with various problems. Very kind and quick fix. Would recommend this app to anyone.

Lands End B.V.
Netherlands
16 days using the app
November 7, 2024

This app is amazing! I wanted to set my shipping rates based on dimensions rather than weight. This app allows me to set various scenarios to ensure my shipping costs are accurate. The customer service is very responsive and helpful! Happy I found this app

Caribou Christmas
United States
5 days using the app
September 4, 2024

Thank you Shipping Rates app. Special thanks to Durkesh who helped me on distance base shipping rates. We created all the scenarios together and tested as well.

Waiting for show distance count between source to destination in history area for accurate results.

Thank you!

Dev-Palletstore
United States
19 days using the app
Logbase replied September 9, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

November 13, 2024

Thank you for all the help in setting up the shipping. Vindu was very helpull and patient with me as we work towards our web going live. I aim for our shipping to be very easy and a quick checkout, and with your help we can succeed.

Regards
Derick

Biltong Direct
United Kingdom
15 days using the app
August 28, 2024

Amazing customer service. The best I have ever been across. Warm, Fast and Efficient. They even did the set up for us. Amazing! Highly recommend. Thank you Vignesh!

poddie.fr
Poland
3 months using the app
Logbase replied September 9, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

October 24, 2024

Mr Shiva was very Helpfull.. took him 5 minutes to solve my problem.

Fauzul Enterprise
Malaysia
About 1 year using the app
October 1, 2024

Their support is really on time and very helpful. Thanks for Nithish, he is simply knows what should be done.

Birdie Vogue
United States
12 days using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

October 14, 2024

We evaluated ShipEasy with another popular app in the same category, and found it was easier to set up our complex delivery charges and zone structure in ShipEasy.

The support given by Barath was top-notch!

Furnnista
United Kingdom
8 days using the app
October 7, 2024

Thank you Nitish. Great help. this app is very helpful to our site, easy use

The Balcony Garden EU
Slovakia
About 1 month using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.