Reviews (1,055)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to handle complex shipping requirements, reducing cart abandonment with customizable rates for different products and regions. Its AI-based packing algorithm efficiently calculates accurate shipping costs. The user-friendly interface and responsive support team, accessible via chat and email, are also highly praised for their quick problem resolution and setup assistance. This makes it a top choice for merchants with intricate shipping needs.
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Best shipping app for Shopify. We've tested many and none are as complete and customizable as the ShipX from Logbase. Support is really fast and efficient.
I had difficulty combining shipping rates but arranged a zoom call and spoke to Durkush who was extremely helpful. He understood the issues right away and, with my permission, took control of my screen to show me how to resolve the issue. Extremely polite and patient with me, thank you for you assistance and professionalism.
Barath helped solve our issue
Very Good support i have got from Janani.. I successfully completed migration on zipcodes and also set up the Distance by Rates by creating google api..
Barath was very helpful and knowledgable.
Barath was very helpful and assisted in setting up all the rules we needed. Great response time and support.
Durkesh is really helpful, spent nearly two hours to help me fix the issues
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...
The best service and support I have ever experienced on any platform. EVER. Hands-down. Thanks to Siva. Siva was excellent, very knowledgeable, very patient and thorough, and great at communicating. He educated me on the new AI-based packing algorithm and helped me setup some tricky packaging scenarios. The new AI-based packing algorithm is a game-changer - it calculates your customer-facing ...
The service (via chat, zoom) has been excellent on this app. Nithish was very helpful in troubleshooting some setup and metafield details for me!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...
Durkesh is very helpful & managed to solve my issue very promptly. App itself is very customisable & feature rich.